This is my second time going to this location and when I tell you EVERYTIME I go, I get the absolute best service. First off I want to shout out Mario, he was the first person to help me and I got more than what...
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This is my second time going to this location and when I tell you EVERYTIME I go, I get the absolute best service. First off I want to shout out Mario, he was the first person to help me and I got more than what I needed resolved. He helped me get a new number and was patient w me considering my situation. I made the mistake by going to the silver creek location this morning and encountered Kevin who was the most undeniably rude boy I have ever met. Went to Tully that same morning, Mario was there but I had Ricky help me trade in my phone. Made it super easy and fast. Ended up getting my phone plus and Apple Watch! Silver creeek said I couldn’t do what was told and Tully made it happen. Just how I wanted and was supposed to get. Rickey and Mario are the reason why myself and others continue to stay w T-Mobile. Outstanding service and just personable people. The world needs more people like Ricky and Mario and way less Kevins.