Reviews (510) 278-5693 Call Direction Website Photos About
Call Direction Website Reviews

About

T-Mobile is a cell phone store in San Leandro, CA.

T-Mobile Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4
(83 Reviews)
5
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1
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Serena Cassell
Serena Cassell -Google user
3 years ago
Was turned away by 4 different locations on trying to downgrade my iPhone 14 since it was having problems. This is the only place willing to help. Leo the manager was very helpful soon as a walked in and made sure I was taken care...Read More
Jason Gin
Jason Gin -Google user
Edited 3 years ago
***** updated review**** I was contacted via my review by Leo. We are working out the issue. I appreciate the follow up and the fact that Leo reached out to resolve the issue. Mistakes can happen but getting them resolved is what matters. Thanks...Read More
Matthew Chu
Matthew Chu -Google user
11 months ago
Went in to get replacement phone.Alondra was very helpful in getting transfer of info from one phone to the other. Excellent customer service.
Abbas Cooper
Abbas Cooper -Google user
3 years ago
I am 4 time returning t-mobile customer. It is their customer service that beats all providers that I've been with. And I appreciate all the support that they continue to give me. Thanks T-Mobile
Ahren Bonnema
Ahren Bonnema -Google user
11 years ago
Impressed by prompt and courteous service. I went to the other San Leandro store twice and they were out of sim cards. Not to mention that there is no defined line, just a lot of people waiting around, for a long time. I was expecting the...Read More
Luana Deguzman
Luana Deguzman -Google user
4 years ago
Very prompt, courteous, providing pertinent information that enricjes and enhances the experience so that i can become a much more educated user of my cell phone. Also, if i forget, she welcomed me to return
Mr H (kpzfinnish)
Mr H (kpzfinnish) -Google user
3 years ago
Outstanding Customer Service. PERIOD. Patient, understanding, willing to go the extra mile.
Victoria Juarez
Victoria Juarez -Google user
5 years ago
We are so happy with the service we got there. The staff were very helpful, friendly, knowledgeable and great. Great place.
Nestor Castillo
Nestor Castillo -Google user
5 years ago
The latest update bricked my phone and rendered it useless, I went in and in a couple of minutes they figured out the issue and resolved it for me. I couldn't be happier.
Aleida Salcedo
Aleida Salcedo -Google user
3 months ago
Good service and fast
Loretta Price
Loretta Price -Google user
2 years ago
Great service. Very helpful with my phone problem.
Ruslan
Ruslan -Google user
9 years ago
They've always been good to me. Although, quite a busy spot. They've provided a good service.
Victor Nelson
Victor Nelson -Google user
3 years ago
Great service! Very helpful and kind. A really solid team. Thoughtful!
Sherwin Lucas
Sherwin Lucas -Google user
5 years ago
Great service and friendly staff, I will be back for another Samsung phone.
Katherine Hann
Katherine Hann -Google user
a year ago
Great people at the store. Very knowledgeable.
Terri Andrews
Terri Andrews -Google user
3 years ago
Never have problem just need to catch up on my Tuesdays.
Devin Cooper
Devin Cooper -Google user
9 years ago
Despite system issues the staff was very patient in finding a work around for my problem.
Jorge Benitez
Jorge Benitez -Google user
2 years ago
Great service and knowledgeable staff.
Howard Thu
Howard Thu -Google user
7 years ago
Very good service here.
Jasmin Husic
Jasmin Husic -Google user
a year ago
Excellent service

Features

Service options

check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Crowd

check icon LGBTQ+ friendly
check icon Transgender safespace

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Other

check icon LGBTQ+ friendly