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Call Direction Website Reviews

About

T-Mobile is a cell phone store in Redmond, WA.

T-Mobile Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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2.6
(25 Reviews)
5
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1
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Saud Mishari
Saud Mishari -Google user
2 years ago
Great experience today with Brenna. Brought my parents in to help them sort out their account, as they’ve got a weird setup. She was super patient and collaborative. I would definitely come back.
Trong Hoang
Trong Hoang -Google user
3 weeks ago
Their cakes look nice.
Andrea Silverman
Andrea Silverman -Google user
8 months ago
Super convenient location at the Commons. Ideal for when you need to get things like a phone charger or AirPods, etc..
Dennis Johnson
Dennis Johnson -Google user
2 years ago
I was needing some help with a phone that I got about a year ago and Jay was extremely helpful, kind, and knowledgable. Over the last 20 years in dealing with mobile carriers, Jay is the best. Thank-you!
Alex Kinney
Alex Kinney -Google user
8 years ago
They were super helpful here but also this store has moved to the commons
Alex Loong
Alex Loong -Google user
10 years ago
This is a Microsoft Employee only store. Access to the store requires a valid Microsoft Badge.
Bharath
Bharath -Google user
6 years ago
Friendly people and quick service.
Glen Hunter
Glen Hunter -Google user
a year ago
Hưng Lê
Hưng Lê -Google user
9 years ago
Ashley DSouza
Ashley DSouza -Google user
9 years ago
Conal Garrity
Conal Garrity -Google user
9 years ago
This *is* a T-Mobile store. You must be a Microsoft FTE or Contingent Staff to access the Commons where this real T-Mobile store is. Great folks, very helpful.
Mau Quesada
Mau Quesada -Google user
8 months ago
Veerle Groenendijk
Veerle Groenendijk -Google user
3 years ago
Mukesh Dommati
Mukesh Dommati -Google user
2 years ago
Dave Brennan
Dave Brennan -Google user
12 years ago
Not a T-Mobile store
Andy Daily
Andy Daily -Google user
5 years ago
There were four staff in the store, but we still had to wait for half hour to get hosted by the only staff who apparently knows everything! And none of the rest knew anything about T-Mobile or the plan or any promotion at...Read More
Jamie Merrill
Jamie Merrill -Google user
a year ago
Don’t bother because it’s on campus. I waited an hour for 2 reps to help 2 customers. They said 5 mins when I got there. Last time took forever too and they couldn’t even help. Said they couldn’t cancel lines at their location.
1000 SUBSCRIBERS WITH NO VIDEOS
1000 SUBSCRIBERS WITH NO VIDEOS -Google user
a year ago
I am highly displeased with Brannon’s service care he kept ugh and uffs I kept apologizing since I was taking my time but I don’t like this place and I even told him he kept telling me to hurry me and my mother didn’t feel...Read More
Olsen Cheung
Olsen Cheung -Google user
3 years ago
T mobile is a scam. I tried the 15 days 5g internet and the cancelation process took me more than 3 hours and 4 calls to get my money back. I've yet to get my money back
Saraswati Kaja
Saraswati Kaja -Google user
4 years ago
Big junk. Even after cancelling device lines they send bills, annoying customer service.spent 2 days on phone for hours, still cannot resolve issues.

Features

Service options

check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Crowd

check icon LGBTQ+ friendly
check icon Transgender safespace

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Other

check icon LGBTQ+ friendly