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T-Mobile in Sunrise

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3.9 (160)

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T-Mobile is a cell phone store in Sunrise, FL.

T-Mobile Review Summary

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3.9

(160 Reviews)

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ashraf ashamalla -Google user

8 months ago

I went over there after I had a terrible experience with the customer service who they instructed me to go to this location to return my cellspot. Marco the manager and Diana were very nice even after I discovered that they are not allowed to...Read More

Ignacio Osorio Azpillaga -Google user

8 months ago

Good experience!!! Takes me only 30 minutes to upgrade my device, great customer service. My congratulations to the store manager!!! Great Team

wevaris -Google user

3 years ago

Amazing! One of a kind experience! I have visited this store a couple of days ago. I was very skeptical about the prices and the customer service/sales treatment since now a days no one has it, specially in retail stores. This was not the case...Read More

Donna Jenkins -Google user

11 months ago

Great experience Nata and Marco were wonderful, both so patient and helpful! I drove 15 miles to come to this particular location and will do it every time!

John Drag -Google user

2 years ago

Compliments to Sophia and Charlene! My son had an issue with phone turn-in and receiving new phone (JUMP Program). These two got everything worked out and we left HAPPY! Thank you for GREAT employees and a wonderful company (our family has...Read More

Ricky Casley -Google user

a year ago

Great service from this store, sofya and Carlos took the time to explain my plan upgrades and how the device would have gotten a major discount. The team assisted my mom with small questions while she went over the plan

A W -Google user

2 years ago

Great service by Nick and Sofya. After speaking with customer service I was ready to end my service with T-mobile. Because of Nick and Sofya at this location I decided to keep my Service. They provided me with top tier service and care, I...Read More

Patti Nieves -Google user

5 years ago

This store and it’s staff are great. Always happy to help me and answer all of my questions. A special shoutout to the manager Tiffany she’s the best and deserves a raise and so much more. Everyone is great Laura , Julia . I will never...Read More

MARY FRAN FAYERWEATHER -Google user

2 years ago

The Best Service given by All !! Julien and Jonathon were outstanding! It’s refreshing to see how they all work as Team. Glad to have been their customer. Thank you T mobile of Sawgrass sunrise👍 …

Martin Seidner -Google user

2 years ago

I want to thank Paolo for his excellent customer service today. He was very helpful, patient and courteous. He solved a lot of problems in setting up my new phone lines. Thanks Paolo!

Alexandra Castro -Google user

3 years ago

We went to the store very clean was greated by Adrian which is a super nice young man fast and professional that helped me in all my needs with the purchase of my new iPhone. Definitely come to him on your next visit to...Read More

Victoria Moya -Google user

10 years ago

What an amazing experience! This past week my family and I all switched over from AT&T. Our sales rep Krystle was absolutely awesome!!!! She was able to switch us over without any mess. 2 of us got new phones and we are in love. ...Read More

Adriana Pereira -Google user

3 years ago

Excellent Service! Adrian was wonderful to work with. He made sure I received all the products I wanted at a great price. Very quick and professional service!

Peter Kowalsky -Google user

6 years ago

Went in to resolve my problem with changeover from verizon to t mobil rebate .after being on the phone with rep @ t moble for almost an hour the rep could not resolve my problem.I went in to mobile on sunrise blvd. in sunrise and spoke to...Read More

Lorena Cortiza -Google user

a year ago

Carlos was extremely helpful!! I came to pick up my free pickleball set and I was out of there in 5 mins. Thank you Carlos!

Deborah Dubey -Google user

3 years ago

Jhonathan was an absolute delight to work with. He was professional and courteous. I have never had a good experience when dealing phone customer service, until now. Thank you jhonathan.

mikeo0130 padilla -Google user

2 years ago

Had a very pleasant experience there, the guy that helped me was very attentive, courteous and took the time to help me and was very knowledgeable and fast I would recommend people go there cuz I didn't have to wait, was in and out in...Read More

Dee SW -Google user

2 years ago

Amazing from staff Paolo, he went out his way to provide exceptional service. I highly recommend this location, they truly care about each and every customer :)

Quinn Grant -Google user

2 years ago

Had great time, service from Nick. He was able to answer all questions and even get me on a better plan. Staff was great and helpful.

Vanessa Berrios -Google user

10 years ago

I had a wonderful experience with this store! The representative Sam was very helpful with my upgrade. Everyone there is very knowledgeable and answered all of my questions. The wait time was minimal which is very important to me. A+++

Features

Service options

In-store shopping

Delivery

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

Amenities

Wi-Fi

Crowd

LGBTQ+ friendly

Transgender safespace

Planning

Quick visit

Payments

Credit cards

Debit cards

NFC mobile payments

Other

LGBTQ+ friendly

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T-Mobile in Sunrise

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T-Mobile Review Summary