Reviews (973) 814-6905 Call Direction Website Photos About
Call Direction Website Reviews

About

T-Mobile is a cell phone store in Parsippany-Troy Hills, NJ.

T-Mobile Review Summary

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3.7
(69 Reviews)
5
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2
1
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iven Navarro
iven Navarro -Google user
a year ago
I recently visited this store and was assisted by Carlos. He was friendly, knowledgeable, and professional. Carlos patiently answered all my questions and helped me find the perfect phone that fit my needs and budget. He also assisted with setting up my new device and...Read More
Bill Z
Bill Z -Google user
2 years ago
I had some issues at another T-Mobile store. The other store told me my paid warranty (Jump / 360) did not cover phones that don't turn on. Why did Ipay for 6 years to have a service contract??? I called T-Mobile, they gave me this...Read More
Renata Lima
Renata Lima -Google user
a year ago
I was there yesterday, I needed a new phone and let me say the team that helped me was so amazing!! Two ladies and one gentleman, and now that I think about it I should have gotten their names but I forgot. They were so...Read More
Brian Rosario
Brian Rosario -Google user
a year ago
Key and and manager Darius are very good people , I came on to return a home internet router I got online thru a promotion and didn't like the service . I spoke to 2 different associates over the phone who told me I can...Read More
Xzavia Hall
Xzavia Hall -Google user
a year ago
I came in and met with a lovely representative named Keyonna. She addressed all of my concerns and needs as well as gave me price comparisons to other plans and benefits I have access to. I walked out feeling great and extremely confident in my...Read More
amaya tillman
amaya tillman -Google user
a year ago
Went to replace my phone and was greeted by Carlos. He helped me right away and I also bought a watch from him. I will be back to open more lines with Carlos, he’s the best!
Brittany Laidley
Brittany Laidley -Google user
a year ago
The BEST T-Mobile store I’ve ever been to. So attentive and knowledgeable, I was well taken care of. I never go anywhere else!
Daniela Artale
Daniela Artale -Google user
6 years ago
The employees at this location are awesome and go way above and beyond. I am a former customer and personally wouldn't recommend Sprint to anyone but I feel like I needed to write this review. I am a former customer who has been...Read More
Celene Lewis
Celene Lewis -Google user
11 months ago
Bought a iPhone yesterday VITAL BLAISE he is the best sales man there he did a great job I felt welcomed an I will highly recommend him an his services thanks again.
Marta Garay
Marta Garay -Google user
7 years ago
The service at this Sprint store was awesome. Kudos to Angel Hache and Aisha Santos. On a Sunday Aisha drove 20 + miles to assure my son and I got the phones we wanted. We were there for 4 hrs but they were informative and...Read More
Kayla Ricks
Kayla Ricks -Google user
a year ago
Walked into T-Mobile and had the pleasure of having Carlos as my mobile expert. This man answered every question I had. Made the process of adding watch and phone lines so easy.
Gerry burder
Gerry burder -Google user
6 years ago
First let me say That upon dealing with Sprint online Customer service I was convinced of leaving- forever. I spent a total of seven plus hours hanging on the phone for nothing! Sprint online services arlle the worst in the …
Karine Arshakyan
Karine Arshakyan -Google user
2 years ago
I needed help with loading all my information from on my old broken apple phone to new phone . I received the most help in the store that I could ever dreamed of. Jabari was very very helpful, patient . He took care...Read More
Jose Ramos
Jose Ramos -Google user
2 years ago
Met with T provided exceptional customer service, fast, efficient, and transparent. Upgraded to IPhone 14 and helped protect my purchase with recommended accessories very 😃 🙏💪 …
Cierra Cartagena
Cierra Cartagena -Google user
6 years ago
This place was better than any other phone place I've been to. Someone helped me immediately when I walked in. Her name was Angel. She helped us pick out phones, gave us a ton of info and comparisons. She explained all the fees and...Read More
Polly Lacey
Polly Lacey -Google user
5 years ago
My husband and I had a great experience at this store. The staff was extremely helpful and patient. I would recommend it especially for those who are not really tech savvy.
Sandra Tanis
Sandra Tanis -Google user
a year ago
Went to the store to add a line to my plan ended up with that plus a new tablet. Thank you Vital for all of your help.
Jonathan Oconnor
Jonathan Oconnor -Google user
6 years ago
Brandon was very helpful and set up my new phone. He was nice and very understanding to my situation. I'd recommend working with him.
Sophia Colitti
Sophia Colitti -Google user
a year ago
Carlos was amazing! Best experience I’ve had at T Mobile or any other tech store
candace quinn
candace quinn -Google user
7 years ago
The customer service at this location far exceeds any I have experienced. They are all so friendly, professional, and willing to help. Special thanks to Kenny Potts!!! He has been above and beyond helpful!!!

Features

Service options

check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Crowd

check icon LGBTQ+ friendly
check icon Transgender safespace

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards

Other

check icon LGBTQ+ friendly