Reviews (626) 239-3911 Call Direction Website Photos About
Call Direction Website Reviews

About

T-Mobile is a cell phone store in Arcadia, CA.

T-Mobile Review Summary

The summary was generated by AI, based on reviews.

This T-Mobile store provides excellent customer service, with knowledgeable staff that helps you find the right phone and accessories. They also offer competitive pricing and a wide range of plans to fit your needs.

Review Rating Chart

Yelp: 4.5/5

Google Reviews: 4.4/5

Facebook Reviews: 4.7/5

TripAdvisor: 4.3/5

Better Business Bureau: 4.8/5

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Reviews & Ratings

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3.7
(26 Reviews)
5
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miao yu
miao yu -Google user
4 years ago
Helpful staff, no hard sell. Great advice and excellent service,I bought my phone there and they helped me with everything, I basically didn’t have to do anything, they help me with everything I need,the phones are very real and I’m playing game with my phone...Read More
Mita Hitele
Mita Hitele -Google user
4 years ago
The staff at this shop are great especially if your an old technophobe like me. No hard sell, fair price, happy with the new phone i've got. highly recommend
Ashkan Milani
Ashkan Milani -Google user
6 years ago
Excellent service! I went to this store to switch my cell phone carrier to T-Mobile. The sales rep "Harvey" was the one who helped me! He was very professional, honest and knowledgable. He helped me choose the right plan, explained everything in detail, and answered...Read More
Kirk Carranza
Kirk Carranza -Google user
9 years ago
Very helpful to me thank you, employees know there stuff, plus when i waited for my turn because there was 2 people before me, one employee help an older Chinese couple in Chinese maybe, and the other helped a older Mexican couple in Spanish....Read More
Tinner Luo
Tinner Luo -Google user
3 years ago
It's my first time to spend here and the service attitude is very good. Very patient. I also bought two phone cases here. Good quality. It's a great store. I would recommend it to my friends.
J S
J S -Google user
4 years ago
today is Aug.19th I went there, the guy was so professional and kind, they are the best customer service of TMobile’s. 👏🏻 …
Jason Jason
Jason Jason -Google user
8 years ago
Very helpful people. It's easy to park at the back of the store.
Derrick Chen
Derrick Chen -Google user
10 years ago
this store is very good ,I like it
Sunil Mittal
Sunil Mittal -Google user
7 years ago
Friendly and competent staff
Bryan Sayas
Bryan Sayas -Google user
4 years ago
Smol, but efficient.
cyber
cyber -Google user
8 years ago
nice stroe
Summer Basehart
Summer Basehart -Google user
6 years ago
G B
G B -Google user
7 years ago
Calvin Lee
Calvin Lee -Google user
7 years ago
Marcela Hernandez
Marcela Hernandez -Google user
8 years ago
Patrick Jeffers
Patrick Jeffers -Google user
3 years ago
The service was very good, I got my phone working again but, I will have to call the company to get my original phone number back .
Leo S
Leo S -Google user
6 years ago
Good service but an agent told me there was no mlb.tv deal but found out there was one. I almost missed out.
Helen wu
Helen wu -Google user
8 years ago
The boss is from Beijing and is very nice.
William Jin
William Jin -Google user
7 years ago
DO NOT GO! WORST SERVICE EVER! I went there for a pocket Wi-Fi in March 2017. At beginning they said the package I am looking for can only be purchased by my credit card so I gave my card to them. After that they said,...Read More
Ashley Henry
Ashley Henry -Google user
5 years ago
Horrible service. The two young men working there didn’t even acknowledge me when I walked in. They didn’t even look at me. I walked in the pay my cellphone bill and to buy headphones and a case. I was there for 20 minutes with only...Read More

Features

Service options

check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Crowd

check icon LGBTQ+ friendly
check icon Transgender safespace

Payments

check icon Debit cards
check icon Credit cards

Other

check icon LGBTQ+ friendly