Reviews (719) 629-7050 Call Direction Website Photos About
Call Direction Website Reviews

About

T-Mobile Authorized Retailer is a cell phone store in Fountain, CO.

T-Mobile Authorized Retailer Review Summary

The summary is generated by AI, based on reviews.

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4.3
(158 Reviews)
5
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1
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Carrie Richter
Carrie Richter -Google user
a month ago
Breana is amazing! She welcomed us, took care of us, got us the best deal and we walked out with a new phone plus a cheaper bill! She was quick, kind, helpful and so friendly! The other two staff members there were also nice and...Read More
Malana Cordova
Malana Cordova -Google user
2 months ago
Went in to add a line and get a phone. bri H was very helpful and knowledgeable. We had to have her help with the AT&T app to get a number ported over and she was happy to help and never rushed us. She and...Read More
Kayla White
Kayla White -Google user
4 months ago
The manager of this store, Marquis, is phenomenal!! I came in with concern about a phone I gave to return. He quickly got to work trying to figure out where the phone was. Luckily it was discovered and shipped appropriately. He was kind and friendly,...Read More
Danielle B
Danielle B -Google user
2 months ago
I recently switched over to T-Mobile from AT&T and purchased the new iPhone Pro Max and I have to say, the experience was way better than I expected! Marcus and Briana H were incredibly helpful throughout the whole process. They took their time to explain...Read More
Kyron Regis
Kyron Regis -Google user
Edited 3 months ago
I was having trouble with my child's watch and my phone, so I went to the store on Mesa Ridge for help. While my initial experience was disappointing. I went to this store and Seven and Ashley quickly came to my assistance and resolved...Read More
Mitzi Manzanarez
Mitzi Manzanarez -Google user
3 weeks ago
My to go to for any questions or just needing an upgrade the team at this specific location is great in especially Bri thank you tons!!
Crystal Francisco
Crystal Francisco -Google user
a year ago
Marquise at the T-MOBILE here in Fountain was extremely helpful, kind, and very informative. He went out of his way to make sure we had everything we needed and was very patient. Love this place. Highly recommend coming here.
Jon Rohde
Jon Rohde -Google user
a year ago
I came in earlier tonight, to pick up my new phone and have my data transferred. The ladies Bri and Roxsi (sorry if I mispelled the names) were very professional and helpful with the whole process. Would recommend going to this store if you...Read More
Kristin Williams
Kristin Williams -Google user
8 years ago
Wow! What an amazing experience we had at this Sprint store yesterday. All of our questions answered and the service was the best customer service I believe I have ever received. Seriously. We will definitely be back and refer friends. Special Shout out to Josh...Read More
Tiffany&Cody Shank
Tiffany&Cody Shank -Google user
a year ago
The staff is always friendly and helpful and knowledgeable! I just went in to get my FREE T-Mobile Tuesday gift which this week was a pickleball set! It's super cool.
Donna Van Hoose
Donna Van Hoose -Google user
7 years ago
Took my phone into Sprint because Best Buy sold me a phone without a SIM card. Gary helped me out and was extremely patient in helping us through the process of getting a new SIM card set up in the new phone. We ran into...Read More
Melanie Brown
Melanie Brown -Google user
6 years ago
At 7:46 PM on a Friday night, just 14 mins before the store closed, Sales Rep Ryan Everett was eager to help us with a very frustrating billing situation. He took his time reviewing our account and the documents we brought to the store. Our...Read More
Meshel Woodson
Meshel Woodson -Google user
9 years ago
Gary was absolutely outstanding!!!!!! They truly made the start of my day super amazing. I was extremely pleased with their service. Fast, efficient, professional and friendly service was provided to me the entire time. My phone was …
Frank Spangler
Frank Spangler -Google user
Edited 9 years ago
Came in a second time and all I can say is WOW! The customer service from Gary was amazing! He got everything taken care of on my account and even some extra discounts that I wasn't aware of that I was eligible for. I love...Read More
bri odonnell
bri odonnell -Google user
6 years ago
Annalysa is the BEST phone service rep I have ever had the pleasure of dealing with. I had spent hours on the phone with customer service, running around in circles and even being hung up on. I went into Sprint to change my carrier, and...Read More
Bryttney Diaz
Bryttney Diaz -Google user
9 years ago
My husband and I came into this Sprint store and are for the first time in 5 years impressed with the customer service we have received! Mariah was extremely helpful and even handled customer care calls for us. These guys are super knowledgeable, and we...Read More
Lisa Simister
Lisa Simister -Google user
9 years ago
Travis and Corey were very friendly and helpful. Travis had my phone activated and all my info transferred in just a few minutes. It was also quick and easy to set up the new line on my old phone. The service is always great when...Read More
pageturner96
pageturner96 -Google user
2 years ago
I went in just looking for information on how to switch providers and to potentially get a new phone and I left having successfully switched services and got a new phone the same day. Brennan was amazingly helpful and fun to talk to and easily...Read More
DOMINIC MAXWELL
DOMINIC MAXWELL -Google user
a year ago
Low from the T-mobile store in fountain on mesa ridge has stellarcusto.er service , patient and will walk you through the option and diffrent plans so that you have a good and better understanding of tour options . This is by far the best …
Christy McGee
Christy McGee -Google user
8 years ago
If you have a Sprint phone/plan, you should definitely go to this store for any questions or service! They were so helpful and on the day I went, there was no waiting. Josh was very patient and explained everything to me, he was the epitome...Read More

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Crowd

check icon LGBTQ+ friendly
check icon Transgender safespace

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Other

check icon LGBTQ+ friendly