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T-Mobile Authorized Retailer in Miami

T-Mobile Authorized Retailer in Miami

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3.8 (525)

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T-Mobile Authorized Retailer is a cell phone store in Miami, FL.

T-Mobile Authorized Retailer Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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3.8

(525 Reviews)

5

4

3

2

1

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Miguel angel -Google user

3 weeks ago

Bradley is a game changer T-Mobile needs more like him. I’ve dealt with other stores before, and let me tell you Bradley is on another level. He didn’t just set up my tablet and GPS for business use he made sure every detail was locked in,...Read More

laura salinas -Google user

3 weeks ago

Bradley made a real difference for my business. He helped me set up a tablet and GPS system, but didn’t stop there he made sure my T-Mobile business lines were fully optimized and running smoothly. His deep knowledge and hands on support saved me time, money,...Read More

Jahaira Molina -Google user

3 months ago

Thanks to Yosvany for helping me pairing my old Samsung watch to my new Galaxy S25 Plus. After many restore attempts he was able to make it work. Great service.

Juan Diago -Google user

7 months ago

This store at 37Ave and Flagler street in Miami hands down has the best and most patience and knowledgable employees with great customer service. Personally I was assisted and helped by Angie which went above and beyond to make sure my issues were taken care...Read More

Wendy Fuentes Quiñones -Google user

a year ago

I wanted to take a moment to share my exceptional experience with Katy at T-Mobile. From the moment I walked into the store, Katy greeted me with a warm and friendly smile, immediately putting me at ease. Their professionalism and extensive knowledge were evident as...Read More

Juan Carlos Huergo -Google user

a year ago

Recently went to this store and was pleasantly surprised by the attention to detail and knowledge the staff had. The store manager Monica was actively involved with my visit and also extremely helpful. I will definitely be going back and recommend this store to anyone...Read More

Deena Cilien -Google user

a year ago

This T-Mobile store is truly exceptional! The store Manager Monica was a great help and her staff were amazing! They greeted me as soon as I walked in and were very helpful with getting me the proper upgrade. Thank you again for all of your...Read More

The Gabriela Jeannette -Google user

2 years ago

Ferni helped me out yesterday and he was so helpful and amazing! Made sure to help me out in every way possible and was super patient and with a great attitude the whole time. Offered me products and services that he saw I needed and...Read More

Patricia Matthews -Google user

a year ago

Monica was very helpful with me. A lot patience and love. She helped me get a new phone and offered me lots of promos

pedro martin -Google user

a year ago

Great customer service by Channel. She had a lot of patience with my whole family and helped us to get 8 new phones and lines ready in a short time.

Marta Alvarado -Google user

a year ago

Rey is the best at customer service and he is fast and reliable. He is amazing and has helped me with everything I needed. Thank you

veronica E -Google user

4 years ago

I had a great experience at this T-Mobile location. The associate Hailey V. helped me out so much she took her time explaining everything to me and helped me get a great phone. She is very knowledgeable, patient, and she made my experience great. I...Read More

robert llodra -Google user

a year ago

Came over to this Store after the Store on Ponce de Leon Blvd would not accept return of my 5G Gateway. Sai was the T-Mobile rep and took care of the return for me. She was super nice, and helpful with the return.

Marlon Inestroza -Google user

3 years ago

I have never been so perfectly tended to. I have been to corporate stores and this store has such a familial way of making sure that I DO NOT LEAVE until my issue is resolved. From now on i am only making the drive to...Read More

KC Foundation -Google user

a year ago

Ally, the sales associate manager was very helpful and honest and took care of all my questions and needs. Highly recommended her and her staff! A+++

Dayton Florian -Google user

7 years ago

Jorge Perez was extremely professional and very helpful. Best costumer service rep that has ever attended me in my 3+ plus years with T-Mobile. You made a bold move in hiring him and I’m looking forward to having the same amazing experience I had tonight...Read More

Josue Ramos -Google user

2 years ago

Katy has been patient, helpful & kind during my visit. She was extremely helpful & too the time to help me get familiar with my new cell phone. She deserves a raise! Thank you Katy

Joe Borges -Google user

a year ago

Incredible team, led by Monica, its a different atmosphere, you will be helped right away, always with a smile, knowledge, courtesy and best treatment.

Memart -Google user

5 years ago

I came over to the T-Mobile store on Flagler and 37th Ave in Miami on Monday morning. I was greeted warmly by one of the employees. There were 3 people in front of me so I waited to be helped for about 7 minutes. It...Read More

Perla Rosario -Google user

5 years ago

My visit to this T Mobile was great ! I had the pleasure of Luis helping me with my concerns. I was looking for a new phone and he went out of his way to make that happened not to mention very polite. I will...Read More

Features

Service options

In-store shopping

Delivery

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

Amenities

Wi-Fi

Crowd

LGBTQ+ friendly

Transgender safespace

Planning

Quick visit

Payments

Credit cards

Debit cards

NFC mobile payments

Other

LGBTQ+ friendly

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