Reviews (951) 925-1803 Call Direction Website Photos About
Call Direction Website Reviews

About

T-Mobile Authorized Retailer is a cell phone store in Hemet, CA.

T-Mobile Authorized Retailer Review Summary

The summary is generated by AI, based on reviews.

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4
(142 Reviews)
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1
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jeffrey gilreath
jeffrey gilreath -Google user
Edited 3 years ago
The store was great. The nice lady that helped my mother and I was real nice. She answered all questions and even made of comfortable by bringing us chairs. The other staff members were good as well. But the young lady , and her service...Read More
Rolando Sanchez
Rolando Sanchez -Google user
a year ago
Both times I’ve visited this store I was helped with the most respectful and helpful service I’ve gotten at a T-Mobile store . 1st visit I was out of town and stopped by this store since my iPhone gave out on me and needed assistance...Read More
Cassandra Velasquez
Cassandra Velasquez -Google user
a year ago
We had an amazing experience working with Jacob, the store manager, at T-Mobile. He went above and beyond helping us switch to a new phone plan for our family and change our internet provider to T-Mobile. Jacob took his time explaining all the options and...Read More
Michael Tetreault
Michael Tetreault -Google user
6 months ago
We were served by Jacob and the experience was wonderful. Very knowledgeable and helpful in every aspect. Great employee 👏 …
Mac McIntosh
Mac McIntosh -Google user
a year ago
My wife and I went to the T-Mobile store at 3527 Stetson on 1/1/24 to upgrade our iphones and could not have been more pleased with the overall experience. Aaron and his staff searched out our best possible deals. They also walked us...Read More
Jessica
Jessica -Google user
2 years ago
I switched over from Verizon to T-Mobile about 3 weeks ago. Michelle O was very helpful. She explained to me every thing and was very friendly. I will be recommending family and friends to her.
Brittany Larios
Brittany Larios -Google user
6 years ago
These guys are awesome! We switched over almost a year ago and no matter what they always find a way to work with our situation! I absolutely love this sprint store and they're team, definitely worth switching over too!!
Zenia Amezquita
Zenia Amezquita -Google user
4 years ago
I went in because sprint said I needed to purchase a new SIM card and Anastasio helped us out even tho it took 1 hour to get it done he was diligent and a pleasure to work with. The length of time was not because...Read More
Sabrina
Sabrina -Google user
2 years ago
I had THE BEST experience at the Stetson Ave location in Hemet. I came in 10 minutes before closing with a couple questions about their phone plans, and Sean was kind enough to stay long enough to set me and my partner up with new...Read More
Desiree Pont
Desiree Pont -Google user
a year ago
Came in today for a new phone. Michelle made the process super easy & fast. Would definitely recommend this store if you want an enjoyable experience
Todd McKernan
Todd McKernan -Google user
9 years ago
I can't remember the guys names there, one was a manager. Both worked with me and helped me out big time. GREAT customer service. They found solutions to my issue I wasn't able to get dealing with Sprint's terrible phone support. So my …
Matt Welter
Matt Welter -Google user
Edited 3 years ago
My wife and I came in to T-Mobile with many questions. Yes we switched from Verizon to T-Mobile. Dereck are sales person answered all the questions that we had. He was very helpful and patient with us. We were very impressed with the …
Dirty Harry
Dirty Harry -Google user
a year ago
Stop the T-Mobile today and Aaron helped me out. My phone was taken, but recovered quickly. Aaron set up tracking on my phone and tablet. No questions asked, thx for all you help.
Nancy Nuccio Adams
Nancy Nuccio Adams -Google user
3 years ago
I had the best experience here recently at this hemet T-Mobile store. The mgr Jyrome was very professional, kind, patient and very understanding of my lack of technical ability at my young age of 60. He was very thorough yet quick. No problems...Read More
K. Darshan Patangay
K. Darshan Patangay -Google user
a year ago
Definition of Hassle Free service. Ported 3 lines and activated home internet in 30 minutes! This is something that would normally take all day. Thank you Kim, Michelle, Brooke and Jake. Fantastic team of professionals
Issac Valencia
Issac Valencia -Google user
2 years ago
Michelle and Aaron and Shawn were so great. Great customer service and great environment. If I could give them 6 stars I would. Great store
Don Dunham
Don Dunham -Google user
a year ago
Received professional, efficient service from Michelle. Couldn't have been happier. Transfered carriers in 10-15 minutes max.
Fox Provi
Fox Provi -Google user
8 years ago
The new manager Marie is amazing, she always helps me and she's so patient with my parents and their million questions about their phones. ALL of the employees here are great! Everyone should come here!!
Karina Herrera
Karina Herrera -Google user
4 years ago
Came in today to get a new iPhone and Giovanna helped us out today. She answered all of our questions and was very professional. Anastacio was also very friendly. Had a great experience and recommend this location.
Ronald Ramsey (VanguardCommanderAC)
Ronald Ramsey (VanguardCommanderAC) -Google user
2 years ago
Wonderful experience. Aron Castillo, the store manager was very helpful with mine upgrade. And was kind enough to answer all mine questions.

Features

Service options

check icon Curbside pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Crowd

check icon LGBTQ+ friendly
check icon Transgender safespace

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Other

check icon LGBTQ+ friendly