Reviews (817) 900-8146 Call Direction Website Photos About
Call Direction Website Reviews

About

T-Mobile Authorized Retailer is a cell phone store in Fort Worth, TX.

T-Mobile Authorized Retailer Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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3.4
(67 Reviews)
5
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2
1
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Emmanuel Vasquez
Emmanuel Vasquez -Google user
8 months ago
So I went last night to get a new phone bc my screen cracked and I could only see the third of the top, the rest was black. I had vital information i had to send to a customer to get paid and of course...Read More
T Forever
T Forever -Google user
a year ago
BadA** service here will come again very fast and professional 💯 …
Mayra Gutierrez
Mayra Gutierrez -Google user
a month ago
Employees were amazing very helpful, friendly, and knowledgeable. Vanessa was patient and helped with all my questions and needs. Will definitely be going back to that location for my future needs.
Jesus Herrera
Jesus Herrera -Google user
2 months ago
Julie was nice and had no issue getting me set up with my new phone! Great customer service!
Federico Dominguez
Federico Dominguez -Google user
2 months ago
Was in fast and easy thanks to Julie for helping me as much as could to set up my new phone
Trevor G
Trevor G -Google user
7 months ago
So this location must have done a complete makeover because from the manager down I mean the manager was Hands-On with my situation the whole time and helping the gentleman who is helping me and honestly I don't think I've ever been taking care of...Read More
tommie nelson
tommie nelson -Google user
7 months ago
Nataly was absolutly great, she help me with everything, she’s super nice and pretty. If you looking for a great costumer service go to this store and ask for Nataly she would help you with a big smile, thank you pretty Nat 🙏🏾❤️ …
Reyna Carbajal
Reyna Carbajal -Google user
7 months ago
Jaime was great today he helped me out !! He took care of our phone transfers and was so easy and no stress at all !! Great job !!
Jose Chavez
Jose Chavez -Google user
9 months ago
She was great the cute girl named Nat was awesome she hooked me up with two phones and fix some problems with my account shes friendly and always smiling i will definitely come back ❤️
Mia Hodge
Mia Hodge -Google user
a year ago
Mr. Vic helped me with changing my screen protector on my phone. He has amazing customers service. He is very helpful and knowledgeable. You ever need help with your t-mobile line come in and see Mr. Vic.
Samantha Grimes
Samantha Grimes -Google user
a year ago
I had a great experience with this T- Mobile location. Victor was extremely helpful, he helped me every step of the way and really took the time to explain the process. I ended up purchasing a tablet and a new phone. The service was quick. I...Read More
Leo Aldana
Leo Aldana -Google user
a year ago
I recently visited T mobile and was thoroughly impressed by their exceptional customer service. From the moment I walked in, the staff greeted me warmly and were eager to assist. They were knowledgeable about their products and helped me find exactly what I needed quickly...Read More
Pepe
Pepe -Google user
8 months ago
T-Mobile at 28th provides excellent service! The staff are friendly, helpful, and make the whole process easy. Highly recommend.Nat was so helpful and friendly.
Reginald Lockridge
Reginald Lockridge -Google user
6 months ago
Natalie was the best salesperson I ever had in the story of you this year thank you
Samantha Bautista
Samantha Bautista -Google user
7 months ago
I had a great experience. Natalie was quick and efficient and was very helpful.
Mike Baca
Mike Baca -Google user
7 months ago
Went to make a payment, ended up buying a jbl speaker. The staff was friendly kind of reminded me of the TV show "Cheers" where everyone said hello to every person walking in the door.
Sweatyy Eddie
Sweatyy Eddie -Google user
a year ago
ada was amazing worker there I was gladly happy to leave a review for her because she was easy to talk too and a very much of help with any questions I had.
V TO1233
V TO1233 -Google user
Edited 2 years ago
I was having issues with my Dads phone for three days. Talking to Customer Service was getting me no where. I decided to stop in. Genesis and Cristian V. were so friendly and helpful! They knew their stuff!! They even went out of the way...Read More
Pedro Velasco Pantoja
Pedro Velasco Pantoja -Google user
6 months ago
Very nice people on the attention, they know what doing. Seerecen un ,10
Phillip Acosta
Phillip Acosta -Google user
a year ago
Great atmosphere in the store. Exceptional service from the associates there. David went above and beyond to answer my questions. Definitely coming back!

Features

Service options

check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Crowd

check icon LGBTQ+ friendly
check icon Transgender safespace

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Other

check icon LGBTQ+ friendly