Reviews (973) 409-6775 Call Direction Website Photos About
Call Direction Website Reviews

About

T-Mobile Authorized Retailer is a cell phone store in Newark, NJ.

T-Mobile Authorized Retailer Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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3.8
(122 Reviews)
5
4
3
2
1
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Mrs. Bishop
Mrs. Bishop -Google user
a month ago
Best satellite STORE in NEWARK, Nj,ONLY bc of the EMPLOYEES at this LOCATION!!!! Now! 8/29/205 all the staff are very hard workers and should be evaluated for upper training!!!! The STORE ON FERRY need all staff to be FIRED or restrained ASAP!!! PLEASE 🙏 READ...Read More
Dee Ana
Dee Ana -Google user
5 months ago
Andrak helped me get my Internet 🛜 he was very informative and fast . Such a wonderful experience definitely going to upgrade my phone soon. Thanks for your help. Deeana …
Delia General
Delia General -Google user
a year ago
I’m so happy that my Dad was able to get an issue resolved with his phone in no time 🙂 Darius talked with me prior to my father’s arrival and he understood the importance of a quick & simple process for my elderly father. He...Read More
Habeeballaah Taahaa
Habeeballaah Taahaa -Google user
6 years ago
I have been to many T-Mobile spots before , however, the store I visited today is worthy of mentioning. The customer service from the door was warm and friendly. I asked a few questions about current promotions and the associate quickly made sure she was...Read More
Deanna Kennon
Deanna Kennon -Google user
a year ago
I was helped here by a gentleman (I can't recall his name) Tall, African American with long dreads 🙂 He was awesome and very helpful. He explained everything to me perfectly. All my needs were met that day. …
Deidra Ogbuanya
Deidra Ogbuanya -Google user
4 years ago
I would like to say that I had a great experience with this store, the best that I have had going into a T-Mobile store. I usually would not go to this location, but was in the area and stopped by. I was pleasantly surprised...Read More
Katrina Gray
Katrina Gray -Google user
2 years ago
The store manager was excellent. There should be more like her. My daughter had to get me a new phone. The store manager treated us with white glove service. Also everything in store was neat and clean. Nice atmosphere.
Jase Brown
Jase Brown -Google user
7 years ago
Switched to T-Mobile from AT&T. Internet on phone stopped working. Stopped in this store and Carlos fixed my phone and gave me his phone number if I had any more problems. Had more problems the following Saturday evening, texted Carlos, and we...Read More
Krisma Riley
Krisma Riley -Google user
4 years ago
I feel more safe at this location because of the customer service most importantly! Also the covid measures in place, mask, social distancing etc, here are great. I went to the T-Mobile on Broad & Market and their customer service along with the safety for...Read More
Alice Butler
Alice Butler -Google user
4 years ago
Miguel was the associate who took care of my problem. I called before I entered the store and he was there when I got there and he answered all my questions and hrlped me out. HE SHOULD GET A RAISE. The store as a whole...Read More
Madame Yanka
Madame Yanka -Google user
5 years ago
I walked into the T-Mobile store on 28 Jones St in Newark expecting the worst service but i was pleasantly surprised. As soon as you walked in everyone is trained to acknowledge you by greeting you Hello or Good Morning. I received …
Micky Tough
Micky Tough -Google user
Edited 2 years ago
Very polite personnel at this store. They treat customers with respect and kindness.
Godluvsme Godspeed
Godluvsme Godspeed -Google user
6 years ago
Love the ladies in this T Mobile. They are very knowledgeable of the devices & service. They also work fast...hats off to y'all.🙂💯 …
Hallie Torian
Hallie Torian -Google user
2 years ago
My time there was excellent..the tech was very patience and worked on my problem until it was corrected
Hazel Persaud
Hazel Persaud -Google user
2 years ago
Nicely kept Place, service was good 👍 very Courteous Clerks. I would recommend …
Zan Williams
Zan Williams -Google user
a year ago
Great customer service from the gentleman who helped me and my son
Cynthia Roberts
Cynthia Roberts -Google user
7 years ago
The sales associates in the store was great. attentive to my needs. Outstanding
K R
K R -Google user
a year ago
The staff was extremely cooperative and helped me with the mobile package I was looking for.
Beast Of COD
Beast Of COD -Google user
7 years ago
I Loved Marquia helps she was ome of he best reps Ive come across
Ave Soundz
Ave Soundz -Google user
4 years ago
Honest group here, they wont sell you something if it doesn't make sense to get it. Thank you.

Features

Service options

check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Crowd

check icon LGBTQ+ friendly
check icon Transgender safespace

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Other

check icon LGBTQ+ friendly