Reviews (941) 877-0335 Call Direction Website Photos About
Call Direction Website Reviews

About

T-Mobile Authorized Retailer is a cell phone store in Port Charlotte, FL.

T-Mobile Authorized Retailer Review Summary

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4
(101 Reviews)
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Ryan Fares
Ryan Fares -Google user
2 months ago
Working on moving my business account from Verizon to TMobile and this location has been great. Wonderful customer service. The new cell service and internet are working great as well.
Deb R
Deb R -Google user
5 months ago
I had Great service at this store. Jelissa is awesome!! She is friendly and so knowledgeable. Thank you Jelissa!
Barclay Goodrow
Barclay Goodrow -Google user
2 months ago
Leslie was very helpful and made sure the info she gave was accurate by double checking with the manager who was also pleasant
Jeff Gray
Jeff Gray -Google user
10 months ago
I was tired of the high price and poor service from Verizon. Elliot helped my wife and I get new phones and switch from Verizon to T Mobile. Thanks to Elliot and the store staff. Good people.
Riyad Rahamatulla
Riyad Rahamatulla -Google user
5 months ago
Austin P. went above and beyond helping me out on a very tricky situation with my phone and service. Definitely recommend to others who need help
Marti D
Marti D -Google user
4 years ago
The staff here made our day! The assistant manager and Juliette, who helped us were both very efficient and helpful. Our upgrades went without any issues, but while we were there we did hear some other customers who came in to get issues resolved. The...Read More
Eli Jones
Eli Jones -Google user
3 years ago
William and Andy did a great job of taking care of some issues on our account. It was challenging but they got it done. They also had many promotions to take advantage of so we got upgraded phones and smart watches on a great deal....Read More
Ana Alvarez
Ana Alvarez -Google user
3 years ago
My husband brought me to the store to get an upgrade for my birthday, he had been there earlier and James helped him. The other guys working there were really nice and friendly. Both James and Coleman (I believe his name was) were super helpful...Read More
Ken Ritt
Ken Ritt -Google user
2 years ago
I was in this store last night to change my service from VERIZON to TMOBILE. First I SAVED $50 per MONTH😂 with the move. They did all the changes to my new SAMSUNG - I watched and had to do nothing.🤣 Taylor was excellent and the...Read More
Sean Stahursky
Sean Stahursky -Google user
6 years ago
Excellent staff, helped me set up a new line and went above and beyond to help me trade in my iPhone 7 Plus for the new iPhone XS. Kristen was a delight and so patient! Very nice and fun to help set up my new phone...Read More
Justin Buzick
Justin Buzick -Google user
a year ago
Taylor not only resolved the issue I had but worked relentlessly on the phone to make sure I had a new account! Five stars for Taylor and her amazing customer service!
arthur mcmillian
arthur mcmillian -Google user
4 years ago
Came here to get my daughter a new phone. Coleman, Joshua, and Jess took their time with us. They were very professional and super helpful. I will be recommending this store in the future and will be coming back!
Gary Gilliam
Gary Gilliam -Google user
4 years ago
Went here after I broke my phone in the gym. Billy was the man with the plan taking care of me and he really did an awesome job. He found ways to lower my bill and found some discrepancies with my account. He was very...Read More
Tiffany Sachse
Tiffany Sachse -Google user
4 years ago
I had such a pleasant experience with the team here! Coleman and his team are so helpful and are amazing to work with the get new phones! I would recommend everyone go to this t mobile. I drive 25 minutes just to go to this...Read More
Hailey R
Hailey R -Google user
4 years ago
Coleman has been taking care of us since I moved to FL. I was stopping in originally just to pay my daughter's prepaid plan each month and we would discuss promotions they were having and how my fiancé, my daughter, and myself were all …
Debra Clark
Debra Clark -Google user
8 months ago
The staff in this store are very helpful,patient, and friendly. Great deal and plans too.
BF
BF -Google user
4 years ago
I needed a new phone, Amberle at the T moble store helped me with all my needs. She transferred all my information to my new phone, and helped me install email etc. when I was having problems myself doing it right. She...Read More
Eileen Martinez
Eileen Martinez -Google user
6 years ago
I went in today to switch over and I had the best experience. Kristen was great! She was knowledgeable & professional which made for a seamless transaction. I would highly recommend her and your store to everyone!
donna sachse
donna sachse -Google user
4 years ago
Coleman and his crew are extremely helpful and professional! It was an absolute pleasure working with them today to get my niece her phone. I will definitely recommend this store and this is my permanent store!
Ed & Sharon Farhart
Ed & Sharon Farhart -Google user
7 years ago
If you are looking for superior service you have cometo the right place. I became a T-mobile customer Dec 2017. Whenever I needed help, Brittany, Stacey, or Kristen were always there to help me. I recently stopped in because I experienced …

Features

Service options

check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Crowd

check icon LGBTQ+ friendly
check icon Transgender safespace

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Other

check icon LGBTQ+ friendly