Reviews (951) 653-1370 Call Direction Website Photos About
Call Direction Website Reviews

About

T-Mobile Authorized Retailer is a cell phone store in Moreno Valley, CA.

T-Mobile Authorized Retailer Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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3.8
(96 Reviews)
5
4
3
2
1
[bip_review_summary]

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Jack Jaffee
Jack Jaffee -Google user
2 years ago
Very helpful. I wasn't even going to buy something but they were very polite even though I wasn't in the best. Bought a home Internet service. Hopefully it lives up to what they promised. The entire procedure took about 20 minutes which is lightning speed...Read More
Luis
Luis -Google user
2 weeks ago
Incredible service! Friendly staff and great knowledgeable manager to guide the team. I signed up from Verizon and love T-mobiles service!
Maria Sanchez
Maria Sanchez -Google user
4 months ago
We been to different T-Mobile store but this store is the best in customer service Shawn and Ariana was helpful and answered all questions.
Justin Morleash
Justin Morleash -Google user
a year ago
Jordan moravec helped me out and he was easily the nicest and most kind t-mobile rep I’ve ever come across. Not only did he save me at least $150 a month for switching over but he also paid off my phones through t-mobile promotion. I...Read More
Klisy Acevedo
Klisy Acevedo -Google user
a year ago
I went to T-Mobile yesterday and was helped out by Kylie. She was actually on her way out she had just finished her shift but noticed our situation and decided to help us out!!! We are so glad she did! her customer service was superb....Read More
strong Tower Drywall Inc
strong Tower Drywall Inc -Google user
a year ago
This guy Angel was a person who helped me with my new iPhone 15 Promax. He has a great attitude 👏, I give him 5 stars 🌟 🌟🌟🌟🌟 …
Berenda Alford
Berenda Alford -Google user
2 years ago
I was in the process of finding a new cell phone carrier. I considered several options but decided on T-Mobile. The customer service was excellent and Jose, from the Moreno Valley Mall location, took his time to explain the network and the service's. I...Read More
Ava Sacay
Ava Sacay -Google user
a year ago
Angel assisted us. He was very helpful and accommodating. Angel knows his products well so it made the visit very pleasant.
Stephanie Lizahola
Stephanie Lizahola -Google user
8 months ago
Aryana help my son so transfer his information to his new phone she was very helpful and sweet
Arturo A
Arturo A -Google user
5 years ago
Nicely organized store, friendly employees, clean store. Employees assist with a smile. I went to both, buy and return a Sprint device. I think it is a plus that the employees aren't so pushy trying persuade the customers to purchase products.
MyNEKROSIS
MyNEKROSIS -Google user
a year ago
Angel was extremely helpful, professional and courteous. Def glad he helped me out
Mayra Carranza
Mayra Carranza -Google user
8 months ago
Such great staff... everyone is very helpful and with great attitude 😊 …
Najee Williams (GOAST)
Najee Williams (GOAST) -Google user
4 years ago
The experience was so quick and convenient to upgrade to my new iPhone 12. Customer service is awesome and there is a phone repair right next to the store if you want to upgrade.
Laura Becerra
Laura Becerra -Google user
4 years ago
Geovanna was hands down the best customer service rep we’ve ever gotten at this store. She was super friendly!
gpj gpj
gpj gpj -Google user
Edited 9 years ago
The best T-Mobile store is located on the first floor of the mall next to GameStop. Park outside by the round one entrance and you will be right next to the T-Mobile store. Great staff friendly service!!!!
Jason Cash
Jason Cash -Google user
2 years ago
Great service Marcos is a very helpful store manager, got me in and out with the cost I asked for and new phones
Juan Lima
Juan Lima -Google user
a year ago
Angel was very informative and helpful with all the questions that i had. I was able to get what i wanted.
YYMV
YYMV -Google user
2 years ago
Marcos helped me so much! Great customer service and very respectful and patient and explained everything well
Donna Floyd
Donna Floyd -Google user
a year ago
Very helpful Ozzie and satisfied. Angel the manager was helpful too
Mandi Candi
Mandi Candi -Google user
4 years ago
Luis offered fantastic and knowledgeable customer service. He made sure I left the store with exactly what I asked for.

Features

Service options

check icon Curbside pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Crowd

check icon LGBTQ+ friendly
check icon Transgender safespace

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Other

check icon LGBTQ+ friendly