Reviews (305) 274-1320 Call Direction Website Photos About
Call Direction Website Reviews

About

T-Mobile Authorized Retailer is a cell phone store in Aventura, FL.

T-Mobile Authorized Retailer Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

Leave a Review
4.1
(220 Reviews)
5
4
3
2
1
[bip_review_summary]

Leave a Review

rating iconrating iconrating iconrating iconrating icon rating iconrating iconrating iconrating iconrating icon Select a rating
Overall
Drop files here

OR

Allowed file types: .jpg, .jpe, .jpeg, .gif, .png, .bmp, .ico
(You can upload 10 files)
Please drag & drop the files to rearrange the order
Nikolay
Nikolay -Google user
a year ago
Issac is a top man 👍 5 star for customer support. …
Smol Ducky
Smol Ducky -Google user
4 months ago
Had a pleasant experience over at this location. My phone was giving me issues for about 4 days and opted to purchase a new phone rather than the repairs. Jose helped me out through the whole process and was super informative with getting the job...Read More
Esther Mizrahi
Esther Mizrahi -Google user
4 months ago
LOUIS Louise is outstanding. He helped me so much when I don’t understanding on My Phone. I really appreciate it. The service is outstanding. The people that work in the store are standing wonderful service. I definitely recommend to come and use this to Tmobile...Read More
Samir Mollayev
Samir Mollayev -Google user
5 months ago
Experience was excellent. Josie who was my consultant she has advised to me the best package for roaming I shall take. Also she has ported my number from Skype for the 1st time for Tmobile. This was very quick and she did it like for...Read More
Adriana D'Ambrogio
Adriana D'Ambrogio -Google user
a month ago
Hey guys! Just wanted to give a shout out to Julia and Kennedy in Aventura for helping me out with an issue. Awesome service, very professional and of course friendly.
First Driving & Traffic School
First Driving & Traffic School -Google user
5 months ago
I came to this T-mobile store and had the best customer service in a long time, every representative was excellent friendly and knowledgeable but especially Adriana. Highly recommend this location! Thanks
Chris Coolio
Chris Coolio -Google user
2 weeks ago
Had to change from another carrier, Gigi was patient and extremely helpful
Wisdom Dafinone
Wisdom Dafinone -Google user
2 months ago
Very impressed with Adriana’s professionalism and skills; ability to stay cool in spite of pressure from numerous customers
Dana Storch
Dana Storch -Google user
7 months ago
Adriana is a ROCKSTAR. Truly. My husband and I went to Apple and they ruined everything with our phones. It was a mess. Beyond bad. Adriana fixed everything. She was amazing!!! So helpful and patient with us. Really was incredible.
M M
M M -Google user
a year ago
I came in this morning and I was fortunate to be greeted by Adriana! I wanting to learn about an esim option and asked a lot of questions. She is knowledgeable and was very patient. She explained everything very clearly and repeated what I needed...Read More
David Ordonez
David Ordonez -Google user
a year ago
I recently had the pleasure of interacting with Luis from T-Mobile, and I must say his service was unparalleled. From the moment I began my inquiry, Luis displayed exceptional professionalism, combined with a genuine willingness to assist. His knowledge about the products and services was extensive, ensuring...Read More
Enrique J. “Henry” Ventura Jr
Enrique J. “Henry” Ventura Jr -Google user
10 months ago
Mario the salesperson, in the Aventura Mall , who assisted my wife and I, was excellent,very, patient, explained everything clearly and very good convincing. I also teach at Miami Dade College a course in customer service and engagement and he deserves the 5 Stars.
roger mimoun
roger mimoun -Google user
3 months ago
Very nice people and great service, starting with the manager Luis.
Jorge Posada
Jorge Posada -Google user
a year ago
Luis the assistant Manager was very helpful. I told him what I wanted and when I needed and he went above and beyond to get me what I needed and what I wanted more places in the mall to have people like him working in...Read More
Inversiones 82
Inversiones 82 -Google user
a year ago
Juan Jose help me for 1 hour tonight till 10:05pm with a business account that was very complicated to do and transfer the 4 numbers to a new account. He was very professional and has a lot of patience to explain me, wonderful customer...Read More
Jorge ___
Jorge ___ -Google user
10 months ago
Only rating 5 stars because of the gentleman, Pedro. Very helpful and very informative. Showcased great customer service and appreciated my time! Will definitely be back, as long as he’s helping!
Tevin Watkis
Tevin Watkis -Google user
a year ago
Rosy did an amazing job taking care of us! She took the time to explain everything and helped me get a new Apple Watch and set everything up for me. Thank you so much for the amazing customer service and having a great personality! THANK...Read More
Dana Herrick
Dana Herrick -Google user
a year ago
In an era where genuine expertise is often hard to find, Luis at the T-Mobile store in Aventura Mall stands out like a shining beacon. Having visited multiple stores, it's refreshing to finally encounter someone who truly understands his …
James Lindsey
James Lindsey -Google user
3 years ago
Mathias was incredibly helpful from start to finish. I needed an upgrade and he gave us all of our options and really genuinely was doing everything he could to help and get us the best plan/set up for our needs. He is a 10/10 for...Read More
Marisol
Marisol -Google user
3 years ago
Claudia needs to be praised and appreciated for being an amazing person and employee. I can't say enough about how empathetic she was about my horrible experience with AT&T and she was able to not only get me on a new service plan, but she...Read More

Features

Service options

check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Crowd

check icon LGBTQ+ friendly
check icon Transgender safespace

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards

Other

check icon LGBTQ+ friendly