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Call Direction Website Reviews

About

T-Mobile Authorized Retailer is your one-stop-shop for all your wireless needs in San Diego, CA. As a trusted Cell phone store, we offer a wide range of cell phones, accessories, and services to keep you connected. From the latest smartphones to reliable Internet service provider plans, our knowledgeable staff is dedicated to providing you with exceptional customer service. Visit us today at 1096 Garnet Ave e, San Diego, CA 92109, and discover our extensive selection of cell phone accessories, including cases, chargers, and headphones. As a Telecommunications service provider, we also provide expert advice on choosing the right plan for your needs and budget. At T-Mobile Authorized Retailer, we pride ourselves on our commitment to excellence and customer satisfaction. Whether you're looking for a new phone, upgrading your current device, or simply need assistance with your account, our friendly and knowledgeable team is here to help. Come experience the difference for yourself and discover why we're the go-to Cell phone accessory store in San Diego.

T-Mobile Authorized Retailer Review Summary

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MDM D
MDM D -Google user
a month ago
The moment I walked in, I was greeted by both male employees who were very friendly and helpful. I was looking for the Motorola razr - 2025 and they happen to have it in stock. They demonstrated some really cool features of this iconic flip...Read More
Briana Emig
Briana Emig -Google user
a month ago
I was very impressed with the customer service. Nathan was extremely helpful, patient, and knowledgeable. Along with the two other employees there but I didn’t catch their names. I was shopping around for an individual phone plan and I ended up going with T mobile...Read More
Jason Weber
Jason Weber -Google user
a month ago
I can't say how grateful I am for the associate Theo who helped me not only get an incredible promotion for my new Samsung S25 but also used his incredible expertise and knowledge to help me get all my files and apps transferred from my...Read More
Mira Piamonte
Mira Piamonte -Google user
5 months ago
Theo is absolutely amazing! He was so patient and knowledgeable, giving us a great deal on upgrading our phones. Definitely recommend coming in here!
Bridget Hanagan
Bridget Hanagan -Google user
11 months ago
Theo was fantastic and patient with all our questions making the jump from Verizon to T-Mobile, AND we added home internet which has proven to work great also! We were very happy with the purchase, our new phones & home internet, and were very...Read More
Junaid Aman
Junaid Aman -Google user
9 months ago
Kaleb was amazing to work with. Patient, supportive and willing to help in any way he could. On top of that, just a really cool guy and genuinely kind. Went there with my Dad and brother, highly recommend.
Ray Diaz
Ray Diaz -Google user
a year ago
When my girlfriend and I made the switch to T-mobile, we were excited because we were informed that we could trade in our phones and T-mobile would pay off our old device with Verizon. After we received our new phones, we contacted T-mobile and they...Read More
Leandro Vianna
Leandro Vianna -Google user
8 months ago
Theo was extremely helpful today! Very clear and patient when explaining all the numbers when I transitioned from at&t to tmobile! 5 starts for his service!
Joseph Carter
Joseph Carter -Google user
5 years ago
I really loved my experience at the sprint store on Garnet. Joel, the manager, took a lot of time to find me the best deal possible and make sure my needs were taken care of. He listened to my budget and gave me many options...Read More
Rabekkah Phillips
Rabekkah Phillips -Google user
5 years ago
Was very satisfied with my service, I had to go to 2 different Sprint stores today both are amazing stores. At this store Trevor, Joel and Carlos were a huge help making sure that I had the correct color for my phone that I wanted....Read More
Tommy Slagle
Tommy Slagle -Google user
a year ago
The T-Mobile Store in Pacific Beach are #1 !! Theo ,Ed and Yousof are the best Agents on the Planet. Theo helped me turn my $45 phone to a $500.00 credit on my new z-flip 6 AI. You want max deal and great customer service...Read More
Britt Thomas
Britt Thomas -Google user
7 years ago
I had a great experience working with the team at the Pacific Beach Sprint store. The manager Cameron helped me upgrade my account and spent hours on the phone making sure things happened right. I was very grateful for his help and would recommend stopping...Read More
Mere Morris
Mere Morris -Google user
3 years ago
Rafael At T-Mobile PB is the best! He was so very patient with me today when I got a new phone! He even helped me with my trade in and helped put my screen protector on my new phone! He had such great customer service...Read More
Gina West
Gina West -Google user
9 years ago
My husband and I had the best experience at the Garnet Sprint store. Service was great. Nice greeting as we walked in and everyone was extremely helpful and patient, as my husband and I are not quite savy regarding our phones. I...Read More
Kassa XL
Kassa XL -Google user
5 years ago
Wow! What an amazing day! Thank you Joel, Carlos & Nader! What can I say! The service I experienced was spectacular. Let me tell you what …
Bonnie Coppla
Bonnie Coppla -Google user
8 years ago
Jessica was great! She explained all of the new features on my new iPhone 7, was incredibly thorough in initiating the transfer of all of my data from my old phone to my new iPhone 7 . She made me feel welcome from the moment...Read More
Kealoha Betanzos
Kealoha Betanzos -Google user
9 years ago
Ismael Navarro the store manager is the man! Would highly recommend this store for any cellphone needs. Ismael went above and beyond to help me keep my number from a previous cellphone company, leading up to a literal 4-way phone call with …
Cocoa Chocolate
Cocoa Chocolate -Google user
8 years ago
Mike was awesome! All of the staff was very friendly! Mike helped me find great phones for my boys and made sure our phones were completely set up and all of our questions answered. And we didnt feel rushed or treated like we were...Read More
MattyPontheRoad
MattyPontheRoad -Google user
7 years ago
Yo! Let me tell you about this guy Cameron, he runs this place. But before he ran the place he was the service tech, shuttered away in the backroom. The old manager kept him in a windowless cell (some call an interior...Read More
Jordan McQuillen
Jordan McQuillen -Google user
2 years ago
I went into this store tonight and was helped by Jalene. She was super friendly and helpful and had really great customer service skills. She was able to assist me and my mom and we left feeling great about the interaction.

Features

Service options

check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Crowd

check icon LGBTQ+ friendly
check icon Transgender safespace

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Other

check icon LGBTQ+ friendly