T.J. Maxx in Middlebury

Normally, my trips to tj Maxx are pleasant and uneventful but this time, at about 11:30 this morning, while I was looking for a new tinted moisturizer, the older female staff member working the dressing rooms next to the makeup left her post to come and crowd right in next to me, blocking me from looking at the eyeshadow and liner and mascara. Wouldve normally just let it go and waited til she was done but she was not even being the slightest bit subtle about the fact that she was hovering over, blcking me from the merchandise, glaring daggers at me, like id kicked a baby or something...then i realize...ohhhh, she thinks I'm a theif...huh. once upon a time, long ago, I was a punk rocker and never felt ill will toward the many people who have followed me around stores in my life. Mostly I was always just satisfied when they looked disappointed that i HADNT tried to steal (one time, they followed me arpunf and a popular girl from my school in her preppy clothes set off the alarm as i was paying for my hair dye). But now im 37, not in the punk scene anymore, just a mostly normal woman in pretty some pretty boring clothes (old me would hate now me lol) and I'm too old to not be sick of that childish judgemental mess. I shop at tj maxx quite frequently for high end makeup, shoes, and dog toys mostly, and i have been shopping here for many years, at least since my late teens. And as i said, im used to being followed - well, i was in high school with my hot topic wardrobe and pink hair and my permanent scowl...but I haven't been followed in a store since I was a kid and those jerks, like this jerk, were barking up the same wrong tree. And you'd think corporate would tell employees during their training that if youre gonna watch someone, WATCH THEM, and that means i shouldnt be able to feel you LITERALLY BREATHING DOWN MY NECK. Ya'll should probably be subtle enough not to put off the shopper off from continuing to patron your establishment at the end of the day. Because, the thing is, I get loss prevention, and I don't mind when people are just doing their job but this woman WOULD NOT LET UP, straightening things that were already straight (seriously, it was neat, tidy and in perfect order, she actually kinda messed up the display with her 'helpfulness') all while staring DIRECTLY AT ME. Fine, you think I'm a thief - you're wrong, but ok - just don't let me know what you're thinking. Even when you're doing absolutely nothing wrong, having someone crowd your space to obviously watch you like a criminal makes you uncomfortable, and it made me leave with only one of the items I intended to purchase. After this experience, i do believe I'll be doing my shopping elsewhere from now on. Don't treat your customers like felons. Innocent until proven guilty, right? You were already testing my loyalty by having your employees try to shove that stupid credit card down my throat every. Single. Time. I. Check. Out. No. I don't want to apply. Because I know I'll just be denied, and it'll hurt my credit score while I'm actively trying to fix it. And they don't take no, thank you as an answer, they have to spend the next couple minutes trying to shoot down your excuses fot not wanting it. 'No' is a complete sentence.i don't want to hear about the card, I'm not gonna apply. I don't care what the features are or that it'll save me 4$ today. No. Just knock it off. And to the employees who are just doing their job, this message wasn't for you. Most of you are lovely (dressing room lady included until today). I know corporate forces you to push that card, but they shouldn't.

I go in all the time but they’ve gotten more and more persistent about the dang credit card, I totally get that they have too but if I say no thank you very politely please don’t keep trying 5 times it’s too much. Makes me want to go in less, I don’t want another credit card. If they had a phone number like Bealls does to earn points I would happily sign up for that.

Employees are nice. And friendly. I wasnt from the area, so when I asked for a great place to get food besides McDonald's, our cashier told us about his favorite restaurant that is perfect with kids. The store itself is full of crazy good deals just like at home. I found a few things I needed and then some. I was very satisfied with this experience and how kind everyone was.

I can’t say enough nice things about the staff that was on yesterday Saturday the 23rd at the Middleberry store! My grandson had an accident at the playground I had no extra clothes and I ran in desperation with a child wrapped in a towel and they were like the best and grab me some pajamas and undies for him and let me get him all cleaned up and dressed! I couldn’t of been more grateful this is what Customer service should be like! I hope the store manager and TJ Maxx corporate reads this review because this was amazing!