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T.J. Maxx is a department store in Prosper, TX.

T.J. Maxx Review Summary

The summary is generated by AI, based on reviews.

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4.1
(563 Reviews)
5
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1
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Kylie Doty
Kylie Doty -Google user
a week ago
I went to return some earrings at the Prosper location which I purchased from another TJ Maxx store. The older lady behind the counter was extremely rude and told me “you can not return items without the tags detached” when I made sure I had...Read More
rina
rina -Google user
4 days ago
Today, on 02.19, I visited your store and encountered a very unpleasant situation. While choosing products, two employees behaved disrespectfully, interfering with my selection. When I was looking at a children’s chair, one of the employees simply took it away, not allowing me to examine...Read More
Cody Siegfried
Cody Siegfried -Google user
a week ago
★☆☆☆☆ Is there any customer service? We went to return an item, and the older lady with glasses refused to process it, claiming we couldn’t return it because we had purchased it from the T.J.Maxx in Denton. However, their own website states that returns can be...Read More
N Law1976
N Law1976 -Google user
4 months ago
Registers went down on 10/1/24 and was told they could hold my items until they come back up. Called me at 8:30 telling me the registers are back up. I was already home and cooking so they said they would hold my items...Read More
sera sienna
sera sienna -Google user
a month ago
Poor customer service and rude employee. At the clothing changing room. Her name is Belinda. Very angry woman and all the other employees said the same about her attitude. I doubt anything will be done so far the other employees say that she is related...Read More
Brooke Kucel
Brooke Kucel -Google user
a month ago
It has definitely gone down hill since the opening. Very unorganized, the aisles are so tiny it is hard to shop without getting out of someone’s way, and the line is always so long. The employees go very slow too, it’s like they don’t care...Read More
RGP G
RGP G -Google user
6 months ago
Beware, if your are brown the dressing room lady treats you like you are a thief straight off the bat. The rude woman working today grabbed the things out of my cart to count again after I had already tried on my clothes. I had...Read More
Gabrielle Veillon
Gabrielle Veillon -Google user
5 months ago
Very disappointing experience today. Last week I purchased a pair of pants . They were 79.99 which I didn’t realize until I got to the register but I bought them anyways bc I really liked them. Once I get home I realize they are too...Read More
Sinem Tirpan
Sinem Tirpan -Google user
5 months ago
The old lady who works at the changing room area was super rude. She yelled at us because my mom forgot to bring the hanger for one item. I was about to buy many items I left them all. Never coming.
Maritza Vargas
Maritza Vargas -Google user
4 months ago
Very good service from the girl named Alondra, friendly and had clean shampoos in all the time she had gone they didn't have been clean until now

Features

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check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Men's clothing
check icon Women's clothing

Amenities

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Planning

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