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T.J. Maxx is a department store in Prosper, TX.

T.J. Maxx Review Summary

The summary is generated by AI, based on reviews.

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4
(571 Reviews)
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Mimi A
Mimi A -Google user
2 weeks ago
I went there 2 days to get the perfume but no one came literally waiting 30 mins someone pass by said will grab someone, no one come same as jewelry you got pretty good stuff but no one help to get it for you what...Read More
rina
rina -Google user
2 months ago
Today, on 02.19, I visited your store and encountered a very unpleasant situation. While choosing products, two employees behaved disrespectfully, interfering with my selection. When I was looking at a children’s chair, one of the employees simply took it away, not allowing me to examine...Read More
Kylie Doty
Kylie Doty -Google user
2 months ago
I went to return some earrings at the Prosper location which I purchased from another TJ Maxx store. The older lady behind the counter was extremely rude and told me “you can not return items without the tags detached” when I made sure I had...Read More
Cody Siegfried
Cody Siegfried -Google user
2 months ago
★☆☆☆☆ Is there any customer service? We went to return an item, and the older lady with glasses refused to process it, claiming we couldn’t return it because we had purchased it from the T.J.Maxx in Denton. However, their own website states that returns can be...Read More
Renae N.
Renae N. -Google user
3 weeks ago
This store is always pretty busy unless you go near closing hours. They also have the perfume along the check out line and it makes it almost impossible to shop for fragrances because you're in the way of people standing in line.
Brooke Kucel
Brooke Kucel -Google user
3 months ago
It has definitely gone down hill since the opening. Very unorganized, the aisles are so tiny it is hard to shop without getting out of someone’s way, and the line is always so long. The employees go very slow too, it’s like they don’t care...Read More
sera sienna
sera sienna -Google user
3 months ago
Poor customer service and rude employee. At the clothing changing room. Her name is Belinda. Very angry woman and all the other employees said the same about her attitude. I doubt anything will be done so far the other employees say that she is related...Read More
N Law1976
N Law1976 -Google user
6 months ago
Registers went down on 10/1/24 and was told they could hold my items until they come back up. Called me at 8:30 telling me the registers are back up. I was already home and cooking so they said they would hold my items...Read More
ASHTON NGUYEN
ASHTON NGUYEN -Google user
2 months ago
Staff telling customers to "Have a bad day!" when leaving the store? Completely rude and disrespectful. Will never shop here again.
Gabrielle Veillon
Gabrielle Veillon -Google user
7 months ago
Very disappointing experience today. Last week I purchased a pair of pants . They were 79.99 which I didn’t realize until I got to the register but I bought them anyways bc I really liked them. Once I get home I realize they are too...Read More

Features

Service options

check icon In-store shopping
check icon Onsite services
Delivery
Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Men's clothing
check icon Women's clothing

Planning

check icon Quick visit

Payments

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check icon NFC mobile payments