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Swatch 711 Fifth Avenue is a watch store in New York, NY.

Swatch 711 Fifth Avenue Review Summary

The summary was generated by AI, based on reviews.

This Swatch store at 711 Fifth Avenue offers a wide range of stylish and affordable watches. Customers praise the friendly and knowledgeable staff, who help them find the perfect timepiece. The store's modern design and well-organized displays make for a pleasant shopping experience.

Review Rating Chart

Yelp: 4.5/5

Google Reviews: 4.4/5

TripAdvisor: 4.5/5

Facebook Reviews: 4.7/5

Trustpilot: 4.3/5

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Reviews & Ratings

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3.7
(107 Reviews)
5
4
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1
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Joon Kim
Joon Kim -Google user
a year ago
Line-up for blancpainx swatch will be starts at 6:00AM, Sep 09.
Manny Sergentakis
Manny Sergentakis -Google user
a year ago
Love the brand. The workers are really nice and helpful.
Coffee PT
Coffee PT -Google user
3 years ago
I was there on the night of Omega x Swatch since 10.45pm the day before. I was so impressed that manager of the store came to check on us(customers) who was on the line since 8.30pm 3/25 until store was opened 8.00 am 3/26. for...Read More
Andrew Cohen
Andrew Cohen -Google user
2 years ago
Great staff, convenient location and excellent service. While it would be great to find available stock for hard to find watches the stores are at the mercy of the manufacturer. The staff is always friendly and after a few stop ins I was able...Read More
Alan V
Alan V -Google user
a year ago
I Finally was able to pull the trigger on one of these Swatch collabs! They aren’t the easiest to get, and I am loving it so far.
KMERC007
KMERC007 -Google user
a year ago
Five star because they turned a negative experience into a positive. I visited the time square location first looking for Blancpain collaboration. At time square they were very unfriendly and basically told me that if I want one to show up like everybody else before...Read More
Rodney McCoy
Rodney McCoy -Google user
2 years ago
Hit on an Omega Swatch while visiting the city from Texas. A highlight of my trip as they were extremely difficult to find at the time.
J W
J W -Google user
2 years ago
Jake was awesome! His customer service was fantastic.
Matteo Perini
Matteo Perini -Google user
2 years ago
Very pleasant experience, the staff is skilled welcoming and nice!
Merrill Penalver
Merrill Penalver -Google user
5 months ago
I needed a new tongue for my watch, and Shane and Wannette were more than happy to oblige.
Kassidy Rae
Kassidy Rae -Google user
a year ago
I paid this store a visit this morning in order to purchase a mission to Saturn watch. While reading the reviews I was a little skeptical in wasting my time on this location. But thanks to associates Julianna and Demi, all my doubts went straight...Read More
higher Powers
higher Powers -Google user
a year ago
Excellent Honest Customer-oriented Service provided by Female SWATCH KEY Manager Ms Julianna Thank you & I WILL be back & will recommend your store! Prices are reasonable for me, Myriad designs to choose from including watch strap materials & I love the fact that the battery etc...Read More
Brooklyn Brother
Brooklyn Brother -Google user
a year ago
Mark is an excellent store manager and he made my experience in this store very smooth. I originally came in looking for a specific watch and he helped me purchase one that wasn’t on display. I love my swatch and I love the experience that...Read More
Josh Aaron
Josh Aaron -Google user
2 years ago
I was pleasantly greeted by those at Swatch to find a watch. I was helpfully guided to one of the latest collection pieces and was explained the origin of the watch and details of the functionality. Mark was very knowledgeable and accommodating with assisting me...Read More
Daniel Molina
Daniel Molina -Google user
2 years ago
Had a great experience while shopping today. The assistant manager helped and recommended some awesome watches. Wound up getting the omega moon watch and I love it. Thank you to all the wonderful staff there
Richard Preiss
Richard Preiss -Google user
Edited 2 years ago
While some of the poor reviews here pertain to this particular location and its staff (and are probably legitimate), a lot of them take issue (equally legitimately!) with Swatch Group corporate policies & practices over which local staff have zero control. I visited last weekend...Read More
Adam G
Adam G -Google user
2 years ago
As someone who has frequently visited multiple Swatch stores to get a Moonswatch I can confidently say that the service at this location is the best you will find. When you go in, ask for Mark, he will take great care of you.
brian amos
brian amos -Google user
2 years ago
Jake was amazing when I called, and they had a Misson to Mars moonswatch a color I wanted. He held it for me until I got there 40 min walk, and it made my quick work trip to NY even better.
Soo Jin Park
Soo Jin Park -Google user
3 years ago
The store is of decent size and you’ll find lots to choose from. The staff is super nice and welcoming. Check out the Elementary line—it’s beautiful and I would have bought it if the case were a little smaller.
John Cash
John Cash -Google user
3 years ago
Spoke w/ @SwatchUS staff at the 5th Ave. store re: #MoonSwatch sales. 100% professional and invested in helping customers purchase amazing watches. Excellent customer service.

Features

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Accessibility

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Wheelchair accessible parking lot

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