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Starbucks is a coffee shop in San Jose.

Starbucks Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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3.8
(340 Reviews)
5
4
3
2
1
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Kiran Elengickal
Kiran Elengickal -Google user
4 months ago
The Starbucks at Santana Row is exactly what you would expect from a classic Starbucks experience with the added bonus of being located in one of the most vibrant shopping and dining destinations in the Bay Area. Whether you’re grabbing your morning pick-me-up or taking...Read More
Dine in$1–10Atmosphere: 4Moderate noiseUp to 10 minSomewhat recommendVegetarian menu or sectionSome options available like all other StarbucksAsk the serversPlenty of parkingPaid parking lot, Paid parking garagePlenty of parking options around, multiple garagesKids friendly placeAccessible
Cris Fleming
Cris Fleming -Google user
Edited 3 years ago
Starbucks is a brand that I have liked for a long time, before I drank a lot of coffee. Now stop the caffeine and I prefer teas, especially matcha. They make it delicious there. That's why every time I go to Santana Row - we...Read More
David B
David B -Google user
6 years ago
Fast Wi-Fi, friendly atmosphere, lots of power outlets to plug in your electronics, open real late. And great coffee too!
Autumn Leaf
Autumn Leaf -Google user
3 years ago
Lovely staff, easy enough parking. A cutely designed store too.
William To
William To -Google user
10 months ago
Not the friendliest crew, but they are fast and consistent with the drinks which is more important. They seem to be taking more and more furniture away as time goes by, but there plenty of outdoor seating so not a major issue.
Take outOther$1–10Atmosphere: 4Butter Croissant, Pike Place Roast
KKD City
KKD City -Google user
3 months ago
Every time we get our cars serviced across the street at Quality Tune Up Car Care Center...we walk over and visit this Starbucks. It is a really perfect Starbucks -it is the right size, many friendly staff (met Monica the Manager -darling) The Iced...Read More
Atmosphere: 5
Shrikumaravelu Santanakisna
Shrikumaravelu Santanakisna -Google user
4 months ago
Left some food from another store we had picked up at the counter. Came back after 30 min and found it safely taken and kept. Appreciate the staff on duty!
Atmosphere: 5
Kayla Fletcher
Kayla Fletcher -Google user
6 months ago
Had an awesome experience here. Jailen, Kay & Yixsell are awesome Supervisors. When you go in there, I highly suggest looking for them.
Take outBreakfast$10–20Atmosphere: 5
Earl Han
Earl Han -Google user
2 years ago
I stopped by this morning and a random Karen was insinuating racial remarks towards me. I want to say this Karen had some mental health issues because she was spewing some random stuff about all Asians. So glad the staff provided support and told the...Read More
richard tomlinson
richard tomlinson -Google user
2 months ago
Classic coffee experience. Clean restrooms.
Atmosphere: 5
Sean Steele
Sean Steele -Google user
3 years ago
I’ve never been to Zimbabwe but if I ever go hopefully they have Starbucks at because like it’s probably the best coffee in the world even those some people say it’s not but who would they know I mean come on Starbucks is like so...Read More
Leah Kankelborg
Leah Kankelborg -Google user
3 years ago
BIG Shout out to Jae! This Gentleman is always in a great mood, professional, informative w/all products & just makes mine & many other guests days brighter! Give this man a Raise! Thanks again Jae’
Matthew Ramsey
Matthew Ramsey -Google user
4 years ago
Absolutely the best Starbucks staff ever. They have gone far and beyond my expectations by providing exceptional customer service. They have been my go-to coffee shop for some time now, and I am sad that I have to relocate out of state.
Lawrence Banks
Lawrence Banks -Google user
6 years ago
Super efficient branch of starbucks, there was a line of over 30 customers which cleared in less than 5 minutes, friendly staff and slightly overpriced sweet drinks is always a win. As per usual spelled my name incorrectly but oh well, feels like its...Read More
dany
dany -Google user
2 years ago
This place was very good! Alondra and Alex are very nice and they have excellent customer service. Super respectful and very attentive to customer needs. Will come back and will recommend to all my girlies!
Take outOther$10–20
Aron Gonzalez
Aron Gonzalez -Google user
8 years ago
Love this place. Great location, and fast service. If you plan on sitting in, there are powermats on each table (see pic) to charge your phone. Very cool and convenient.
Mir Farrokh Salek
Mir Farrokh Salek -Google user
Edited 7 years ago
Starbucks is Starbucks and I am not a big fan. But this one has excellent location. I have always received good customer service here
Cynthia Alex
Cynthia Alex -Google user
3 years ago
The service was great and it didn't take long to get out order. It was very clean and organized.
Take outBreakfast$1–10
D Herrer
D Herrer -Google user
5 years ago
Great latte on buy one get one free day. Sat at an outdoor table and it was relaxing, comfortable and the ambience was good. Great for a conversation.
Tim Vu
Tim Vu -Google user
a year ago
Clean and service is great. Honestly never have a problem here.
Take outOther$1–10Atmosphere: 5Somewhat difficult to find parkingFree parking garage
Brian Oliver
Brian Oliver -Google user
6 years ago
Who doesn’t like this place. Always on point. Love the app too. I never have to wait with that.
Michael Sanborn
Michael Sanborn -Google user
9 years ago
Smart design that fits in well. Baristas are all very friendly, and service is accurate and efficient.
Yuliya Morozova
Yuliya Morozova -Google user
a year ago
Friendly staff, quick preparation of order, signature drinks
Din…
Ghost Poop
Ghost Poop -Google user
5 years ago
I made a boneheaded mistake and Faison (I hope I spelled the name right) jumped right in to the rescue and went above and beyond to help me. Thank you!
Po Shin Huang
Po Shin Huang -Google user
a year ago
You know Starbucks. No code for restroom.
Food: 5…
Ascalini
Ascalini -Google user
9 years ago
Love this place... and the people there are all friendly.... keep up the good Job.
Tpwnsend Miller
Tpwnsend Miller -Google user
7 years ago
The service was great and I recommend this place to anybody and everybody thank you
Curtis Hisao
Curtis Hisao -Google user
6 years ago
Glad they got rid of the bug wooden door & replaced it back to the glass door.
CB Lewis
CB Lewis -Google user
6 years ago
Great Double-Cap @ 10:15pm got us home!
Argent Alfaro
Argent Alfaro -Google user
5 years ago
The AC was nice after skating and the service was fast

Features

Service options

check icon Outdoor seating
check icon No-contact delivery
check icon Delivery
check icon Takeout
check icon Dine-in

Highlights

check icon Great coffee
check icon Great tea selection

Popular for

check icon Breakfast
check icon Solo dining
check icon Good for working on laptop

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom
check icon Wheelchair accessible seating

Offerings

check icon Coffee
check icon Healthy options
check icon Prepared foods
check icon Quick bite
check icon Small plates

Dining options

check icon Breakfast
check icon Brunch
check icon Lunch
check icon Dessert
check icon Seating

Amenities

check icon Restroom
check icon Wi-Fi

Atmosphere

check icon Casual
check icon Trendy

Crowd

check icon College students
check icon Family-friendly
check icon LGBTQ+ friendly
check icon Tourists
check icon Transgender safespace

Planning

Accepts reservations

Payments

check icon Debit cards
check icon NFC mobile payments
check icon Credit cards

Parking

check icon Free parking lot

Other

check icon LGBTQ+ friendly