[08/07/2024 4:11 pm visit]. When I visited the deli department, I wanted to purchase 0.5 lb of Ovengold turkey breast. Despite my attempts to get their attention by saying "Hi there, Hello, Hello," Can I get the……the two workers at the deli counter were far...
Read More
[08/07/2024 4:11 pm visit]. When I visited the deli department, I wanted to purchase 0.5 lb of Ovengold turkey breast. Despite my attempts to get their attention by saying "Hi there, Hello, Hello," Can I get the……the two workers at the deli counter were far away from me and had their backs turned. Before I could finish my sentence, a woman, who appeared to be Vietnamese or Filipino, turned to me and brusquely said, "I'm busy, I have an order in my hand, can't you see ? Write on a piece of paper."("Previously, I used to write it down on paper, but sometimes they say not to waste paper and just tell them directly." )I tried to be patient and understanding, stating that I wasn't angry and that my health is the most important thing. (I have a serious heart condition! )I mentioned that I would buy some fish first and return later. When I came back, I observed the same woman slamming bread and mumbling something about "Chinese, Chinese." Feeling uncomfortable and targeted, I asked her, "Why are you so mean to me?" I then asked why she was saying "Chinese, Chinese," and if she was being racist. At this point, her coworker intervened and said, "I can't cut it for you if you say that."Her coworker didn't even know what happened. Being so rude to me. "I am Chinese, and my English is not very good, but that is not a reason for you to bully me. What era do you live in?""I don’t know what you’ve been through that makes you so unhappy and irritable." If you don’t like this job, you can leave or do whatever you want—that's your problem. Don’t bring your negative emotions to others!!!"The security guards and the front desk cashiers are very friendly. And the staff who organize the shelves are also very friendly.I really like this supermarket."
But this response was completely inappropriate and unprofessional. I asked to speak to the manager, who eventually came and asked if I had received my order. "When I went to find the manager, the troublemaker complained first, saying that I shouted at her. In reality, she was the one yelling at me." I expressed my concern and suggested they check the surveillance footage to see for themselves who was shouting. "Why not check the surveillance video to see who is lying?" Unfortunately, the manager seemed indifferent and went into the deli department and even smiled with the woman, indicating favoritism!!!