My husband and I visited Sports Creel for the first time this fall based on reviews of the amazing service, the incredibly knowledgeable staff, and the product options in store. I will say that we were blown away! The reputation for excellence holds up 100%
Upon...
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My husband and I visited Sports Creel for the first time this fall based on reviews of the amazing service, the incredibly knowledgeable staff, and the product options in store. I will say that we were blown away! The reputation for excellence holds up 100%
Upon arriving in the store, I entered my information into the computer system in a nicely streamlined manner and then the staff found me once it was my turn. I waited a maximum of ten minutes on a very busy day when the shop was full of customers. I spent the few minutes roaming the store and being impressed by the equipment options. When I was led by a staff member to a boot fitting area, I was greeted by another staff member who was dedicated to helping me while in the store. Lynn was amazing and really knows her stuff! She asked me about my ski experience, where and what I ski, and what I’m looking for. I got to stand on a cool scanning tool that scanned my foot and gave to a of useful information, which Lynn interpreted for me and used to craft the ultimate fitting experience. She spent time combing through the store options for boots that fit my specifications and wishes, and when she brought them back to the comfortable seating, she got me properly fitted and asked questions about the two options we were considering. She made me feel comfortable and understood.
I’m extremely pleased with my experience at Sports Creel and highly recommend it to everyone as *the* place to go!