I just had a really bad customer service experience. This was my first time ever going to a Spirit Halloween store, and it was really scary. The customer service girl at the Roseville store was really nice, though. by herself I look in the bag...
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I just had a really bad customer service experience. This was my first time ever going to a Spirit Halloween store, and it was really scary. The customer service girl at the Roseville store was really nice, though. by herself I look in the bag and ask her what size it was. The wrong size. I said okay fine but she did assist that it was another store down the street for minutes away and I can try to exchange with them.common question can I exchange it if it's up to you guys I repeated the two girls milo and layla had the best customer service they went to grab the correct size costume and even grab the costume that I was looking for just because they know what customer service is but the grumpiest mean. She had a really ugly attitude and wasn't professional at all. I don't know her name, but I think she was an assistant manager. She was a short-haired brunette and wore the ugliest Green Jacket ever. My kid cried and left the store, making her feel like she was left out of the look she was going for. Her friends asked me to buy.The assistant manager kept on repeating herself with me, even though I'd already said, "Please, why are you still talking about it?" But the two girls I thank you and kept doing great, I appreciate it. You know, you never know what someone's going through during the holidays. Thank you, Milo and Layla for your awesome service. And please if it's a manager involved can you please email me