Exceptional Customer Service by Mr. Kylan Miller in this store.
I’ve been a Spectrum customer for many years, but I’ve never had such a positive experience as I did this time. Recently, I encountered an issue where a wrong order was placed over phone with online...
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Exceptional Customer Service by Mr. Kylan Miller in this store.
I’ve been a Spectrum customer for many years, but I’ve never had such a positive experience as I did this time. Recently, I encountered an issue where a wrong order was placed over phone with online customer service. When I entered the store and checked in, Kylan Miller took excellent care of me. He was professional, quickly identified the problem, and immediately began working on a solution. Kylan was friendly, making me feel very comfortable, and he patiently answered all of my questions.
I also want to thank Manager Faith, who got involved and heled. Thanks Faith for your involvement.
I truly appreciate Mr. Kylan Miller's outstanding service. Keep up the great work Kylan! You’re amazing!