Reviews (413) 782-6300 Call Direction Website Photos About
Call Direction Website Reviews

About

SNIPES is a shoe store in Springfield, MA.

SNIPES Review Summary

The summary was generated by AI, based on reviews.

SNIPES at 1067 Boston Rd offers a wide selection of stylish shoes from top brands. Customers rave about the helpful staff, competitive prices, and convenient location. However, some reviewers mention that the store can be disorganized and lacks a loyalty program.

Review Rating Chart

Yelp: 4.5/5

Google Reviews: 4.4/5

Facebook Reviews: 4.7/5

TripAdvisor: 4.2/5

Sitejabber: 4.1/5

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Reviews & Ratings

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(41 Reviews)
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Franchesca Davis
Franchesca Davis -Google user
3 months ago
So I ordered a pair of sneakers online it said pick up the same day in store. So why when I paid for the order the status changed from pick up today to pick up today/tomorrow. That’s definitely not cool because the whole point of...Read More
tabithairis rivera
tabithairis rivera -Google user
2 months ago
Purchased a pair of sneakers and went to pick them up supposedly sneakers weren’t there which I don’t believe. When asked female manager to check back room, she complained about how she is busy and wasn’t checking the back room and she also didn’t eat...Read More
Yonaiska Acosta
Yonaiska Acosta -Google user
9 months ago
Went to buy a pair of sneakers and was barely recognized. Knew the pair we wanted to buy and needed some assistance. All three employees were at the cash register and not one person was able to at least say “give us a moment we...Read More
Jeammessamonet Brimage
Jeammessamonet Brimage -Google user
a year ago
Customer service sucks! Walked in four individuals talking loud and clearly ignoring my presence. These customer service jobs are for the kids. But time again we have 30 year old plus adults taking these jobs and unable to live up to the basic customer service standard. My disgusted.
Jonnean Quolett
Jonnean Quolett -Google user
a year ago
Purchased 2 pairs of sneakers and returned the next day because I changed my mind about 1 pair and was accused of returning worn sneakers " this isn't how we sold them" but how would you know, you didn't make the sale? Anyways I have...Read More
Edgardo Soto
Edgardo Soto -Google user
6 years ago
I went there to buy some boots for the 2018 up coming winter. I choose some Nikes boots look alike..that at the store they look like new. But when I was paying the exuberant amount of money ($100.00) I notice the boots had some glue...Read More
Michael Jordan
Michael Jordan -Google user
2 years ago
Awesome experience couldn't find anything I liked or in my size anywhere else but there team went above and beyond to make my whole experience enjoyable not to mention they had a lot of stuff no one else had so make sure you stop there...Read More
Theresa M
Theresa M -Google user
2 years ago
Listen i think they sell fake sneakers... I had a pair of 98 Air Maxes on and was about to buy another pair of 98 in a different color and another Nike Sun Club type when I put them on they felt like there was...Read More
tatyana-lee lovejoy
tatyana-lee lovejoy -Google user
5 years ago
They were very nice but most I’ve the shoes I picked didn’t have my size
Waleska Sanchez
Waleska Sanchez -Google user
2 months ago
Worst customer service EVER!!!!!!

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments