I and my house guests had a happy, WARM, Christmas this year, thanks to the combined efforts of my plumber Ron Prusko and Slakey Bros. staff in Santa Rosa, CA. On Sunday before Christmas my almost-new Bryant gas furnace suddenly stopped working. Things did not...
Read MoreI and my house guests had a happy, WARM, Christmas this year, thanks to the combined efforts of my plumber Ron Prusko and Slakey Bros. staff in Santa Rosa, CA. On Sunday before Christmas my almost-new Bryant gas furnace suddenly stopped working. Things did not look good--this may be California but the nights had been freezing. Ron came right over and tried to fix the furnace, without success. He had to wait until Monday to call Slakey Bros. in Santa Rosa, a firm which he had been dealing with for years and in whom he expressed great confidence. After talking over the situation with manager Bob and sales rep Sean, Ron tried their suggestions, but none of these solved the problem. I was growing concerned--my house guests were arriving soon for the holidays and the furnace still wasn't working. Ron decided to drive up to Santa Rosa, knowing that Slakey Bros. was closing the store for the holidays in a few hours. When he explained the situation to Bob and Sean, they fully cooperated by providing him with enough parts to address any possible problem with the furnance. As evening fell and I welcomed my first house guest, Ron was able to announce that he had solved the problem--we had heat! Thanks, Ron, and thanks to Bob and Sean. Happy Holidays to all.
Satisfied Sonoman
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