First things first, I ordered the wrong dress color based on the thread color which was hard to charge based on the comparatively small surface area and the lighting. The dress was lighter than what I had envisioned. It turned out to be a baby...
Read MoreFirst things first, I ordered the wrong dress color based on the thread color which was hard to charge based on the comparatively small surface area and the lighting. The dress was lighter than what I had envisioned. It turned out to be a baby pink instead of a light mauve which may seem slight but it was important to me. Luckily, the baby pink shade still looked flattering against my skin tone.
Secondly, I was very disappointed that I did not receive a call, email, text, or DM while the dress was being designed overseas. No sample was sent which is really unusual for a custom dress and irritating for such a high ticket wedding expense (>$2400).
Third, I think Ruby can be a bit assertive and my husband felt like she was trying to pressure him into buying a matching sherwani that matched my gown. She did not seem to take his input into account and seemed overzealous with her vision for his outfit. This approach may work for consumers who have no idea what they’re looking for and need direction but it was not the best approach for us (and especially him).
With all that being said...my husband, bridal party, and wedding guests all said the dress still turned out gorgeous. It was exactly the design, cut, and fabric I wanted. Ruby Bhandari helped me make sure the customizations I was looking for were available with the factory/warehouse she worked with in India. This dress originally in a dusty blue color but I was able to make these changes: change color of fabric, portrait back, stitched & draped net dupatta, sweetheart neckline, fitted cap sleeve, pink embroidery, silver embellishments and sequins, gold embroidered sleeves to match border of skirt. In hindsight, I wish I had added more fullness to my bridal dress but I wanted it light enough so I could still dance and party during our wedding day. Rishika at Silk Threads was very sweet and communicative via Instagram.
I ordered my dress on January 19th and it arrived on April 3rd which was only 10 days before our wedding. So to help you with the math, I waited 2.5 months/10.5 weeks/74 days. I was able to have my fitting done one week prior to our wedding and their in-house tailor was able to have the dress within in a a few days. Their tailor worked very quickly so I was very impressed with that.
All in all, I’m happy with my dress and the quality of the dress. I feel that Ruby made a strong effort to make my wedding dress dream come true and so happy we made the memories while wearing my custom Silk Threads gown.
Identifies as women-owned 
Restaurants
Hotels
Services
Stores
Lawyers
Health
Things To Do
Churches
Transportation
Walmart