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Shoe Dept. is a shoe store in Smyrna.

Shoe Dept. Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.2
(195 Reviews)
5
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1
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Paula Hale
Paula Hale -Google user
5 years ago
Lots of selections, named brands, very well organized. Always find a great deal, shoes and handbags. Bought a handbag today half off.
ChaCha W.
ChaCha W. -Google user
6 months ago
Does not cater to women over a size 11. Also the management does not speak just walks up next to you to hear your conversations. I'm sure because we were black he thought we were trying to steal. If he had asked he would have...Read More
P S
P S -Google user
8 months ago
Poor customer service. The employee saw us standing at the register and still walked away from us. Another guest had to kindly ask her to check us out. The employee still continued to disregard us and went to a computer without telling us which register...Read More
Gene Chenault
Gene Chenault -Google user
a year ago
Been there a while back, have nice shoes and good sales at times, was looking for neutral shoe polish, they said they did not have any, been trying to get this polish for the last two weeks, seems like most of the stores...Read More
Shannon Smithson
Shannon Smithson -Google user
a year ago
Bought my dad's shoes here for my upcoming wedding. Upon returning home we noticed that the bottoms of the shoes were COVERED in dirt and grass. My mom and I just returned them to the store and explained our reason for returning, but were immediately...Read More
Elizabeth Vassar Vaughn
Elizabeth Vassar Vaughn -Google user
4 years ago
It's not a bad store, they just need better stocking of sizes, especially larger women's sizes. It's difficult to find nice styles in sizes over 8, I wear a 10, and always have trouble finding shoes I like in my size. It's like we are...Read More
Carleen French
Carleen French -Google user
a year ago
Went to look for shoes today with my elderly Friend and was never greeted or asked if we needed help. Was unable to put the box of shoes back up because my Friend needed my help and was told by one of the workers,"Your rude...Read More
Ariana Greene
Ariana Greene -Google user
3 years ago
I was visiting my mother in law over the weekend and she needed some new shoes so I was quick to recommend shoe dept as I love the one back in my hometown. This one did not disappoint! We went yesterday and were greeted at...Read More
Sherita Edmondson
Sherita Edmondson -Google user
3 years ago
The store was nice and clean. But I notice I saw a pair of toddler shoes on the shelf that look like have been worn and they were so dirty. Someone put them back in the box. The desk tried to sale them to...Read More
Josh Mitchner
Josh Mitchner -Google user
7 years ago
Yesterday I went to this store to buy a pair of running shoes and I met a gentlemen named Jeremy that works there. He offered help and spent a good ten minutes with me explaining to me what is probably the best type of shoe...Read More

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments