I have been coming there on and off for years and years. Haven’t gotten gas there a long time. Kevin who works late night never ceases to put a smile on my face. I had run out of gas… and my dad (obviously annoyed he...
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I have been coming there on and off for years and years. Haven’t gotten gas there a long time. Kevin who works late night never ceases to put a smile on my face. I had run out of gas… and my dad (obviously annoyed he had to drive me down to the gas station, late) drove me down to the shell. Kevin greets me with a “brotha, long time no see!” We chop it up like old friends. I paid $20 at the register, I fill up my gas can until it was full and I have $2 and change left. My dad now yelling at me to put the rest in his car. I had put the pump back, Kevin runs out with the charge back receipt. Obviously recognizing the situation. He waves at my dad, my dad waves back, like there old friends. I get back in the car, and I say to my dad, “he’s great”, and my dad says, “oh he’s the best”… my dad hands out compliments, like the sun hands out dry skin.
That’s customer service.
#shell