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Shafers Ace Hardware is a hardware store in Eureka, CA.

Shafers Ace Hardware Review Summary

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4.3
(570 Reviews)
5
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1
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Matthew Woods
Matthew Woods -Local Guide
5 years ago
The best part about Ace is that you can get your fun little goodies here but, the part that makes getting your fun little goodies there fun is the staff is always helpful whether they're having a bad day or not they don't put that...Read More
CC W
CC W -Local Guide
2 years ago
Shafer's is great for the odd thing or two you might need. Bought gutter hangers here when everywhere else was sold out. I like they have Benjamin Moore paint - that’s a real plus. I also buy 2 x 4s here because they are generally...Read More
John
John
2 weeks ago
Went in and needed a short length of tubing. Saw an associate in the fittings section and he immediately helped me out. He cut the length I needed and walked me over to another section to where I was interested in some sockets.Steve was very...Read More
Ayy Nonymouse
Ayy Nonymouse
a month ago
So1. I just caught them deleting one of my reviews.2. They follow people around the store. Don't even hide it.3. They profile people4. Cheaper prices online.I'd shop elsewhere. Creepy business practices.,
Eli Woodward
Eli Woodward -Local Guide
11 months ago
Daniel Rush
Daniel Rush
3 months ago
I purchased a shower hose replacement and it unwound near the attachment to the wall and sprayed water everywhere. I returned it to the place of purchase to make a return and the manager was very rude and said he couldn't return the item because...Read More
mmvalente2006
mmvalente2006
6 months ago
This store has a lot more items but the customer service sucks! The lady that checked me out was fine but all the guys walking around were talking and not helpful at all. I was moving pavers onto a cart that was about to tip...Read More
Kara Romero
Kara Romero -Local Guide
a year ago
I super appreciate the staff at Schaefer's Ace Hardware in Eureka. I have all sorts of home repairs biting me at the ankles, and my knowledge base of approaching some of these things is fairly limited. Larry in Customer Care knows that place like the...Read More
steven johnson
steven johnson
a year ago
We had a quick stop at this location and they were great. We have 3 big vehicles as part of our traveling ministry, and had to make a quick stop for repair materials for one of them. We were in and out in less than...Read More
Jennifer Solorzano
Jennifer Solorzano -Local Guide
a year ago
I wish I could give them no stars. I have been a customer at this particular ace forever, and today me and my son had a horrible experience. A Ace employee was following us the entire time we shopped. When we went to check out,...Read More
Catch Lightening
Catch Lightening
9 months ago
Was there shopping for Christmas decorations and a male employee was standing at the end of the isle leaning back and staring with a very unfriendly expression at me and my companion. He continued to stand there and near glare at us for several minutes...Read More
Brenda Tremillo
Brenda Tremillo
a year ago
This has got to be one of the most unfriendly Ace stores I have ever been to. Without fail every time I step into this store I am treated as if I either don’t exist or as a serial shoplifter. I’m not a big gruff...Read More
Daniele Nelson
Daniele Nelson
a year ago
I was super intimidated to go into this store because I needed a bunch of stuff that I had no idea where it would be. The manager was very helpful and pointed me in the right direction. However the cashier Teresa was thee rudest customer...Read More
Benjamin Shaeffer
Benjamin Shaeffer
a year ago
I went to get a key copied. The employee working at the counter looked up from what she was doing, saw me, said nothing, and went back whatever she was doing. I waited. A minute or so later, another employee came to the counter. He...Read More
Van Kupilik
Van Kupilik
a year ago
You can build an entire house going here. The last house I built they beat Schmidtbauer by thousands of dollars.Plan your project with Jeremiah and you will get better materials on time for less. The deliveries are on time and all of the staff are...Read More
Jessica
Jessica
2 years ago
Always helpful and friendly, give you a old style welcoming ' mom & pop ' vibe... feeling welcome to the family,sit n drink coffee, talk to the elders/ the regulars and get tips / explore options & ideas.. been away for 7 years...Read More
Ellen Buzzard
Ellen Buzzard -Local Guide
5 years ago
Almost always have what I'm looking for. Most of the employees are knowledgeable about hardware, tools, yard, garden and home repair. I find their gardening section, some hardware and tools to be spent. The one thing I am impressed with is their battery selection and...Read More
Tom Racanelli
Tom Racanelli
4 years ago
Had a very unfortunate experience at this store. This is the first review I've ever left, but I felt compelled to because my experience was quite negative.First of all I was brought into the store with a coupon mailed to me since I was new...Read More
Carol Green
Carol Green
8 years ago
Everyone is friendly and knowledgeable. Open at night, unlike most hardware stores. They enlarged their paint section and I really like that. If they make a mistake, they go above and beyond to make up for it. I like the free...Read More
alan workman
alan workman
3 years ago
Grest customer service at the Henderson Center store! Had just come from another Ace Hardware where I waited and waited to be helped to buy a Weber grill. After over twenty minutes of standing and no help I left the store.When I got to...Read More
Michael Forza
Michael Forza
3 years ago
Expensive prices and very poor customer service. I went there looking for a tape measure. I said hello to one of the employees and they just looked up at me and then back down to what they where doing I would never give this place...Read More
Colten
Colten -Local Guide
3 years ago
If you're not a known and respected shopper here they'll send you on wild goose chases and act as if they don't know any better whenever it comes to advice or the know how on a repair job .....and every single item is greatly over...Read More
Npc Natalie
Npc Natalie
7 years ago
I've spent a lot of money at this store, but will never be going back. Not only is the selection very limited, but the staff was extremely rude. After my experience today, I wish I'd never given them any business. Other stores in...Read More
Donna Grimm Nelson
Donna Grimm Nelson -Local Guide
4 years ago
The customer service here is horrible. I swear theres not 1 happy person that works in this place. I never feel comfortable to ask for help, I always get an attitude as if they're too busy sitting down twiddling their thumbs with nothing that they're...Read More
Blaise
Blaise -Local Guide
4 years ago
Across 30 years, 4 states and 5 towns, I have NEVER come across ANY Ace Hardware more poorly run or with employees as utterly rude as at both Shafers stores. You'd think you were asking for world peace if all you need is to...Read More
Lee Perry
Lee Perry -Local Guide
3 years ago
Shafers is an outstanding hardware store. Full of superfriendly staff, always happy to assist in whatever endeavors one may have undertaken for building and or improving. They have excellent deals in tools, indoor and outdoor home and garden supplies, barbecues and outdoor cooking supplies,...Read More
Lori Owens
Lori Owens -Local Guide
4 years ago
What a bright and welcoming store.Friendly, knowledgeable and personable staff.Covid protocol is being followed.Lots of products to choose from.Reasonable prices.Come a check out their Christmas display.
Carol Pridgeon
Carol Pridgeon
8 years ago
Man I just came from Shafers Ace Hardware. I visited the nursery, taking in a sick plant I hoped to save. I was greeted by Ahmed, I hope I spelled his name correctly. He looked at my plant, got information on how...Read More
Eric Stephen
Eric Stephen
4 years ago
Went there for a few things, couldn't get a single employee to help me at all. Asked the checker for help, she paged someone 3 times to help, but no one came. Waited for 20 minutes to get wire cut, no one was around or...Read More
Retired Yet Active
Retired Yet Active
10 years ago
With every visit, I remind myself why I even try to find what I need here.Rude staff, can never find a knowledgeable employee, and overpriced stock.I'm all for small, family businesses, but not for ones that treat customers (even locals) like crap, overcharge (rape) the...Read More

Features

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check icon Curbside pickup
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

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Planning

check icon Quick visit

Payments

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check icon Credit cards
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check icon NFC mobile payments