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Sewell Cadillac of Grapevine is an used car dealer in Grapevine, TX.

Sewell Cadillac of Grapevine Review Summary

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4.5
(800 Reviews)
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Kelly Kennedy
Kelly Kennedy -Google user
a year ago
Sewell Cadillac definitely lives up to their name in customer service!! We had the honor of working with Benton and Molly, who made the buying process very enjoyable. We had a few hiccups with the first XT5 sport we wanted (recall with VIN …
K Kribs
K Kribs -Google user
3 months ago
What a great buying experience! The team at Sewell Cadillac Grapevine was amazing. First, and foremost, our salesman Robert Stiborek went above and beyond throughout the entire process. His supportive sales approach allowed me the time to test drive multiple vehicles, find the right one...Read More
Andrey Stakhnyuk
Andrey Stakhnyuk -Google user
4 months ago
Cory Nelson was great. I’m car hauler, I was transporting Escalade to NY and was running 10 min after dealership closed. He Waited for Me to release the vehicle, I really appreciate it.
Kate King
Kate King -Google user
11 months ago
My experience here was the first time I’ve ever left a dealership smiling! My salesman, Tyler Williams, found the car I wanted, helped me get an amazing deal, and explained all the additional coverages instead of just trying to sell me on them. My credit...Read More
My Google
My Google -Google user
a month ago
Shawn and Taylor did an amazing job! The whole process was easy and fast. Thank you for the Sewell experience!!
Darnell McCall
Darnell McCall -Google user
9 months ago
Corbin & Dean should be recognized they truly make your company and the selection of employees look GOOD! I pulled into the parking with a flat after hours 15 minutes to closing (845) …
Janesha Wilson
Janesha Wilson -Google user
11 months ago
The best car buying experience I’ve ever had! It was a pleasure working with Jake. He was so kind and attentive. No pressure just made the car buying experience an ease. Thanks Sewell you all really live up to the name.
Craig Rodgers
Craig Rodgers -Google user
a year ago
We purchased a Cadillac Escalade from Sewell Cadillac, and the experience was outstanding. The process was smooth and simple, making the entire transaction hassle-free. Clint Cox, our sales consultant, was exceptional. His professionalism …
Bob Kaplitz
Bob Kaplitz -Google user
2 weeks ago
Tasha, our service advisor, turned what could have been a stressful visit for my wife and me into an outstanding experience. We came in for a simple oil change and unexpectedly learned there was a transmission issue. Even with that news, Tasha made everything easy....Read More
vic s
vic s -Google user
a month ago
I’ve always had great experiences at Sewell, and my recent visit to Cadillac Sewell Grapevine was no exception. My service advisor Lee was incredibly helpful from start to finish, he took the time to really understand the issues I was experiencing, explained everything clearly, and...Read More
adam medders
adam medders -Google user
3 weeks ago
Always the best experience when working with Sewell. Matt Armand has been extremely helpful during a long distance buying process. He is friendly. He has been responsive and has helped by making video tours of the vehicles as I live over 300 miles away and...Read More
Sami Edits
Sami Edits -Google user
a month ago
Best experience I’ve ever had with a dealer by far. I was coming out of state with a trade in, and they honored my trade in value no questions asked, had all my paperwork ready so the transaction took less than an hour in total....Read More
Jefe
Jefe -Google user
2 months ago
The service here is top notch. They record and send you a video of the vehicle being worked on and it’s multi point inspection. My service rep Noah Fernandez is phenomenal. He always ensures all my concerns are addressed and fixed in a timely manner....Read More
Keri Quin
Keri Quin -Google user
2 weeks ago
I've spent decades in or around the automotive industry, as my parents met there. Having grown up around this environment and then going on to work in it for many years I have a unique perspective of the happenings in a dealership and I typically...Read More
marilyn mcelroy
marilyn mcelroy -Google user
2 weeks ago
My Sales person was Brandon & he provided an excellent experience from the very beginning till the time I picked up my new XT5! Very helpful to provide me with a complete understanding of my needs & situation! I highly recommend you ask for Brandon...Read More
Jeremy Cai
Jeremy Cai -Google user
2 months ago
Purchased a preowned BMW IX (sorry I'm a BMW guy) from here four months ago. The test drive and negotiation was very easy. We didn't make the purchase on site, because it was Sunday and our lender (Texan Credit Union) was closed on Sunday. Once we...Read More
S Herod
S Herod -Google user
3 months ago
Great service from Grapevine Cadillac! My check engine light came on while I was rushing to an event. They got me in quickly and provided a loaner car. When I pointed out that it was below half a tank, the young lady helping me added...Read More
Trey Spitz
Trey Spitz -Google user
a month ago
Awesome experience. Huge Cadillac fan and just wanted to go look at cars and learn more facts and Clint immediately came out to help me and started the Escalade V for me. 10/10 experience and when I’m older definitely will buy a car from here
Larry Hicks
Larry Hicks -Google user
3 months ago
GM here leads his team by example showcasing the Sewell customer service experience. He took care of me and my EV, walked me around the dealership and educated me on the ever changing charging network. Purchased a charging adapter for the Tesla Quick Charge network...Read More
Eric Henderson (Eric Personal)
Eric Henderson (Eric Personal) -Google user
a month ago
Hey Read my review for Grapevine Ford. I have owned a Sewell Cars ever since i moved to texas 25 years ago and they have the best service hands down. I did buy a Ford Explorer from a different dealership (maybe mistake) and went through...Read More
Al Pirani
Al Pirani -Google user
2 months ago
As a long time client of the Sewell dealership I recently stopped by the Cadillac Service in Grapevine to get assistance. I was assisted by Ryan he went above and beyond my expectations by taking care of my vehicle. Not only did he assist me in...Read More
Ali Muzaffar
Ali Muzaffar -Google user
2 months ago
I am on to leasing my 4th vehicle from this dealership and every experience has left me in awe. They have always gone out of their way to first make me their customer and now to keep me as a customer. I would like to...Read More
tahzeen abid
tahzeen abid -Google user
5 months ago
I want to share my outstanding experience with Sewell Cadillac in Grapevine, TX. From start to finish, the service I received was nothing short of exceptional. I had the pleasure of working with Campbell Dula, who was incredibly patient and professional throughout the entire process....Read More
Gretchen McGinnis
Gretchen McGinnis -Google user
a month ago
Thank you does not begin to express our appreciation and gratitude for service above and beyond all expectations…. A few years ago I purchased a new 2018 CTS-V Glacier Metallic Anniversary Edition Cadillac from Sewell, Grapevine. Unfortunately, after 60,000 plus miles and more memories imaginable,...Read More
CreoleSoul Queen
CreoleSoul Queen -Google user
4 months ago
I was able to drive up to this location without an appointment. Service advisor Natasha , is amazing at what she does ! From start to finish she was able to get me checked in , kept me updated on the maintenance and also...Read More
J M S
J M S -Google user
5 months ago
Blew out 2 tires and called the Sewell Grapevine Service Dept. on a hot Saturday at 12:30PM. Sean ( not sure how to spell his name) showed up in 20 min added 2 spares and I drove to the dealership got 2 new tires...Read More
Brent Applegate
Brent Applegate -Google user
3 months ago
I am a preoccupied, single father, Sewell made such a pleasant experience for me. Nico in the service department made a bad situation beautiful. Just when I lost faith in humanity and thought the whole corporate infrastructure was out to …
Stefanie Johnson
Stefanie Johnson -Google user
4 months ago
On our way from Oklahoma to Texas my Cadillac Escalade suddenly displayed ABS and Stabilitrak off and handled harder. We started calling around to see who could help us (about 20 minutes out from Dallas) on Friday afternoon... on a Memorial …
Zac Pallone
Zac Pallone -Google user
5 months ago
I bought a used vehicle from Sewell Cadillac Grapevine and initially things did not go well once I took delivery. The GM Justin found out and called me and literally fixed every problem. What a stand up guy and what a way to turn a...Read More
Officer Oinker
Officer Oinker -Google user
6 months ago
Grant and Taylor were awesome! Purchased a used vehicle and had it shipped to my local Sewell Cadillac (also in TX). Not only was my experience easy, but the deal was very transparent from the beginning and both parties thoughrouly …

Features

Service options

check icon Delivery
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom
check icon Wheelchair accessible seating

Offerings

check icon Car wash
check icon Oil change
check icon Repair services

Payments

check icon Credit cards
check icon Debit cards