I had my transmission go out unexpectedly, and since it is a vehicle that I literally make my living by using, the time period of being without it was definitely a strain. I say that to say, I can't recommend highly ENOUGH this service dept,...
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I had my transmission go out unexpectedly, and since it is a vehicle that I literally make my living by using, the time period of being without it was definitely a strain. I say that to say, I can't recommend highly ENOUGH this service dept, chiefly because of Tessa. She not only went the extra mile(and then some!!), she kept me in the loop throughout the entire 3 week process, communicated unbelievably well with me throughout at each stage of the transmission replacement, and never made me feel as if me communicating with her often, was ever any kind of a bother or an aggravation. She is a consummate professional and an incredible asset to your organization. A++ experience!!!!