The staff inside are very nice & you get your meds very quickly. I changed because of the delivery service, which was $5.00 & is now $7.50 my Neurologist suggested and going there 1X per month is better than two. That’s what I THOUGHT... I’m...
Read MoreThe staff inside are very nice & you get your meds very quickly. I changed because of the delivery service, which was $5.00 & is now $7.50 my Neurologist suggested and going there 1X per month is better than two. That’s what I THOUGHT... I’m extremely Pro-Active when it comes to ordering my medication, I have to call myself due to my meds not being on the list for “Automatic Refills” Which also indicates~ I need my meds on TIME! Last month (9/20) I ordered my Medication @ 8:00am on Friday morning, as I knew the pharmacy would be closed Saturday and the next Monday. I would run out of my needed medications before this. At 4:30pm I called and spoke to someone who told me that I needed to be HOME and sign for my prescription which were still there and would be delivered before 6pm. I told her I’d NEVER Had to sign for my prescriptions before, they been left at my door at least 4 times and that I had Dinner plans @ 5:30 and would not be home, she could see the medication and knew I needed them before Monday. She suggested “I Stay home”. My Medication was NOT DELIVERED, however my Dr.’s were able to have them delivered On SATURDAY, after I called the operator and had them reached, luckily they were on call!
Today (10/20) after calling the automated phone for 35 minutes . I had no choice but to call the operator. Nancy the operator, called the the automated number got the same ringing forever. She transferred me to a different number for them. The person answered “pharmacist” I explained that I’d been calling since 8, I needed to refill my prescriptions and the person who’d identified themselves as the pharmacist said “Our phone lines are down”. Ok, I still need my Medication, fine do you have your prescription number. I had four, she was more annoyed with each one. Then just told me they’d be ready sometime today, I asked to have them delivered and she literally”Ughhhed” me! Told me my prescriptions would be delivered this afternoon. Today at 4:55pm I called as my Medication had yet to arrive, was told the driver had them and was put on “hold, only to be hung up on. When I called back, the phone system must have gone “down” again?! I’m done with delivery, $7.50 isn’t worth them MAYBE delivering your order, They aren’t open on Saturday. EXTREMELY DISAPPOINTED. Hopefully they’ll show up tomorrow? Thanks for the GREAT C.S. Nancy!!
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