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Sam's Club in Lenexa

Sam's Club in Lenexa

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4.2 (1619)

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Sam's Club is a warehouse club in Lenexa, KS.

Sam's Club Review Summary

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Reviews & Ratings

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4.2

(1619 Reviews)

5

4

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Shyla Zi -Google user

a month ago

2 stars just because of the inconsistencies of prices and super small portions. Decided to use grocery pickup for the first time. Discovered that they charge you more on the app for a fruit tray than if you were to go inside. On the app...Read More

Derrick -Google user

3 years ago

This is a great Sam’s Club location. I was in town for the weekend and needed a few items, I visited this Sam’s Club and was surprised how large this location was. They had everything I needed but it’s more crowded than my local...Read More

imatechguy -Google user

a year ago

While the staff that I've had interactions with have always been nice, it's just not a great store. They are regularly out of regular products (bottled water and iceberg lettuce for example), produce is often well past its prime if not in outright decay, products...Read More

Davidson Teixeira -Google user

2 years ago

Our family never had a bad experience at Sams Club, they were so rude with us and the others on the line, they said their management is different from all the other sams club, I asked if they were different from the other or if...Read More

grace -Google user

4 weeks ago

We’re not renewing our membership. Every time we shop and spend our money, we walk out with a terrible experience thanks to one specific middle-aged woman who makes EVERY visit miserable.Most of the employees are fine, but this particular woman is rude, bitter, and seems...Read More

Stephanie Wise -Google user

4 days ago

Shell at customer service is very rude, thinks she knows it all and was all huffy & puffy. Told my mom she cannot get a hard copy of her Sam's card then paged a manager & was able to get one.SHELL US VERY RUDE!

Evelyn Marquez -Google user

a month ago

Worst food court experience! Girl working cashier grabs a slice of pizza & starts eating it as she walks off to the back before helping the lady in front of me, myself or the other 2 people behind me. The other girl working the...Read More

Kellie Firley -Google user

4 months ago

It's a wholesale warehouse, easy to navigate through. Was clean, and I employees were nice.I utilized the Scan & Go Feature within the app, so I did NOT have to wait in a long line at the register. (BTW, love this feature).When you are...Read More

Donovan Cosby -Google user

2 months ago

Terrible! It’s 4pm and they only have 1 person working the pizza/hotdog space. ONE PERSON. Are you kidding me? And of course the gentlemen ahead of us ordered several hotdogs so we have to wait 1 hour just for her to make those, AND she’s...Read More

Osum Doods -Google user

3 months ago

In terms of everything in the store, I have no problems. But, the parking lot design is abysmal. If they hired me to redesign it, it'd be much less of a headache, very little thought is put into separating traffic and pedestrians. They just throw...Read More

James Dean -Google user

4 months ago

I absolutely love and appreciate the GM Jessica at this location. She’s very kind and her professionalism is unmatched. My friend and I were stopping by to have lunch and there was an issue at the café with the fountain drinks not dispensing. Through her...Read More

Sahan Kalpana -Google user

11 months ago

No Review Text

Angela Purvis -Google user

5 months ago

Just had a terrible experience at this location. I was in a self checkout lane and the monitor asked me if I wanted to upgrade to the more expensive membership, I selected NO and proceeded to check out. Then this super rude employee came over...Read More

Ashley Sanford -Google user

a month ago

I just have to rant because Walmart/Sam’s club has the most asinine protocols .. like because my items are not contained within a bag or a chart I MUST be stealing and therefore all 3 off my items MUST be scanned even though I’m about...Read More

Sadie Duckworth -Google user

5 months ago

Will NEVER answer the phone. I’ve tried to call on multiple occasions to order pizza or ask a question to another department but they will not answer their phones? Why have a number to call if they refuse to answer? I end up taking my...Read More

Michael Webster -Google user

7 months ago

Did a Scan & Go in keyed in the wrong quantities on my items, overcharging myself $200. Luckily, the young lady at the door was sharp and caught it and sent me back to customer service to get it corrected. The lady at customer...Read More

Ann -Google user

8 months ago

I had an extremely terrible couple of experiences at this location and if it wasn’t for the amazing help that I got from a teammate named Janice, this would be a one star review instead of a 3 star. I generally don’t have a great...Read More

Mike 2012 -Google user

7 months ago

Extremely rude employees, and very rude customer service people always. Their motto should be don't talk to us, or we will make sure you will leave disgusted every time. I have to drive to other locations to shop when I have time, so...Read More

A M -Google user

9 months ago

Curbside pickup never gets filled. I've had multiple orders fail. The manager said all the staff quit and they can't keep people on staff to fulfill orders and the app disallows them to communicate with customers. Store isn't great either and the experience at the...Read More

Mary Alice Heppler -Google user

9 months ago

We placed an order on Sunday to be picked up between 4-5 pm. on Monday. We sat in the parking lot 4:30-5 waiting for the app to send us a message that our order was ready so we could let them know we were there...Read More

Caroline Freebairn -Google user

8 months ago

I never do reviews, but when something is completely unsettling a review is needed. I use Instacart all the time with Sam’s and this was one of the first times I ever tried to do a return. I went in store and had three items...Read More

Lexi Michael -Google user

a year ago

Great prices, but after seeing how employees are aloud to treat other employees, it's just so hard to want to shop here.Today a woman took a customer's order at the Cafe, another employees yelled at her in front of other staff and obviously customers. She...Read More

sarah xiong -Google user

8 months ago

For whatever reason, this Sam's on 95th and Lenexa has the worst curbside pick up service. The very first time I placed a pickup order, which was probably over a year ago, I ended up waiting for over an hour of my scheduled pick up...Read More

Kelly Preece -Google user

10 months ago

I thought I would give this store another chance and regretted it completely. All I wanted to do was make a payment and there was 1 cashier and a long line so I thought maybe they would allow me to make a payment at customer...Read More

gilga mesh -Google user

9 months ago

Would give Zero Stars if I could. Ordered curbside pickup and not only was it a whole day late, when I went to pick it up, I've been here for 50 minutes waiting and waiting for someone to bring out my order. Called Customer Service...Read More

RJ 2 -Google user

a year ago

We visited this store today, honestly not a good experience. We ate at the food court and the customer service was great but the tables were sticky covered with food as well as the floors covered in trash and food. In our hour and a...Read More

charles sawyer -Google user

8 months ago

O do wal mart spark for extra cash and every single time I come.e here I have to wait a rediculous amount of time for my order way pass the pickup time. It says on the wal mart app for spark the when I check...Read More

Bob Smith -Google user

6 months ago

Rudest workers I've ever had the displeasure of dealing with. Don't bother talking to an employee. Sharon, in "customer service" does not have a positive attitude. She barks at the customers and pretends she's in charge.Sam's club is Sam's club. Bulk items at reasonable prices....Read More

James Julian -Google user

a year ago

I used to love this location and visit at least twice a week. In the last few months it has deteriorated. Produce section is often out of 25% of what they typically carry and pretty easy to find rotten oranges covered with fruit flies. 135th...Read More

Rakan Dogum -Google user

a year ago

Today is October 9th and we bought beef at/approximately around 1150-1210 pm there today. If you did too check it! Read below.Just bought ground beef from there today, opened the package and immediately was hit in the face with a foul odor. Something I have...Read More

Features

Service options

Curbside pickup

Delivery

In-store pickup

In-store shopping

Same-day delivery

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

Planning

Quick visit

Payments

Credit cards

Debit cards

SNAP/EBT

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