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Sally Beauty in Houston

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3.2 (58)

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Sally Beauty is a beauty supply store in Houston, TX.

Sally Beauty Review Summary

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3.2

(58 Reviews)

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Dre Roy -Google user

3 years ago

If you are looking for anything cultured or ethnic this is not the store for you. They are not catered to people with course hair. Although they mean well, the staff are not knowledgeable about some products. I was sold a can of clippercide and...Read More

FABULOUS KILLJOY -Google user

3 weeks ago

The store was wonderful but one employee, the tall lady with the moneypiece was dismissive and rude. She was on her phone while I was trying get some help. Otherwise, the store was well organized and had everything I needed!

rosalinda morales -Google user

4 months ago

Honestly, still baffled by the attitude I got from one of the employees. The worker, who had what looked like a "pixie cut", hit me with a sarcastic “have a day” as I was leaving. Like, what was that even supposed to mean? I wasn’t...Read More

Brandon Figueroa -Google user

5 months ago

Super friendly and professional staff member, Ms. Isabel helped recommend everything I needed and knew where everything was. There was an out of stock product, but she gave me an even better substitution. All business aside, she was super nice and displayed great customer service....Read More

Mileah Simcox -Google user

2 weeks ago

This is a well organized and friendly store. The manager, Isabella, is knowledgeable and always there to help me with my many questions! Thank you!

antionette steward -Google user

7 months ago

I came into the location looking for relaxer. They did not have any on the shelves. I had one of the sweetest new employee go to the back to check if there where any in the back for me. She went above and beyond. I...Read More

Hazel Báez -Google user

a month ago

Isabella was super knowledgeable and helpful. This Sally's is very clean and well organized.

Keith Snyder -Google user

10 months ago

Amazed by the knowledge of the staff!!! Have gone in on multiple occasions and have had the pleasure of multiple different employees and each one knows their stuff. They take products off the shelf and talk to you about the product and process. That’s not...Read More

Dulces Nik -Google user

9 months ago

These employees are useless and sorry. I placed an order this morning and I had to call THEM to see if it was ready. The dizzy girl said "uhm are you sure you ordered with us? I dont see a bag with your name?" Are...Read More

Jenneth Lauit -Google user

a year ago

Honestly…. Never in the 10+ years as a loyal customer have I seen employees so lazy, unknowledgeable about their job position, bad advice givers, and just plain slow until I came to this Sally’s… The worst service and useless people in that store. This store...Read More

Julie Griffith -Google user

10 months ago

During the recent Houston storms and tornadoes, the manager with the Pixi cut REFUSED to look up a product from KeraCare. Seems as though a certain type of clientele going to the Sally's Beauty Supply on West Gray are absolutely NOT welcome. A shame, too...Read More

House Of Jacqui -Google user

a year ago

White lady with short blond hair is so rude. She could not be bothered to stop stocking products and look up to greet me; Then had an attitude when I couldn’t hear her. Once I realized she was speaking to Me, ...Read More

Brittany Baker -Google user

a year ago

Walked into the River Oaks Sally's today. The cashier was walking away from the register, she glanced at me but did not acknowledge me. First impression she was rude. "Pixie Cut Lady" is rude. Sally's Owner needs to have a staff meeting asap.

Roy Johnston -Google user

a year ago

Vivianna was more interested in standing at the counter in an empty store then getting up to help a customer. She also seems to lack basic knowledge of hair care products. Go to a different Sally's.

Dee G -Google user

3 years ago

Purchased JET BLACK extensions. Didn’t use them at all bc the color didn’t NOT match mine. They looked darker on the box. Tried returning them the next day and I was told they don’t take back hair extension. I told the cashier that I didn’t...Read More

Jayla Williams -Google user

4 years ago

My hair salon is right by this location. I always go and everyone is always so friendly. The most recent time Brittany helped me. She was so knowledgeable about hair color. As a stylist, you know your stuff but it's always great to have reassurance....Read More

Leah Espinosa -Google user

4 years ago

Since the Sally's by my house turned into a clearance location I have started coming to this one on W.Gray. They were out of one of the products I went in looking for but the 2 ladies that worked there were super friendly and let...Read More

Hannah Williams -Google user

7 years ago

I had an okay experience here... the people were nice but it was the most painful waxing I've ever had, and I've been getting waxed since I was thirteen! I usually go to another place, but they were not available at the time, the lady...Read More

Lulab Lopp -Google user

a year ago

The African American girls who work right here are absolutely rough and unprofessional. Smell marihuana all the store. I do not recommend any one to come! Terrible service!

Maya Tyler -Google user

6 years ago

This is one of the cleanest and well supplied Sally's I've been to! The staff was pleasant and signed me up for the Sally's card which I definitely recommend. It sends emails when they have sales and coupons!

House Of Jacqui -Google user

a year ago

Dee G -Google user

3 years ago

Hannah Williams -Google user

7 years ago

Features

Service options

In-store pickup

In-store shopping

Delivery

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

Planning

Quick visit

Payments

Checks

Credit cards

Debit cards

NFC mobile payments

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Sally Beauty Review Summary