There is a good selection and the late store hours are convenient. However, the employees make you feel less than welcome. From the time I walk in, I can hear employees complaining about working late, about other employees, and customers. The closing announcements (starting an...
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There is a good selection and the late store hours are convenient. However, the employees make you feel less than welcome. From the time I walk in, I can hear employees complaining about working late, about other employees, and customers. The closing announcements (starting an hour before closing) were clearly by an annoyed employee ready to lock the door. "Next" is all you get from the cashiers. I encountered a female cashier who had her leg up on the counter the whole transaction. One of my items, a wallet, had no price tag. Instead of informing me, she scanned a wallet that was already at her station and rang it up. I had to stop her because i knew it wasn't that much. She justified overcharging me because they were the same brand- but it was larger. Still continued scanning, as if it wasn't her concern. I went around the checkout line, 8 feet away where the wallets were, to get the same wallet that had a tag. THIS IS A DISHONEST ACT - the same as STEALING from me. She didn't care and would rather overcharge the customer than do the right thing (do her job) and find the correct price.
Then, as I'm gathering my items, she turns her back and leans on the counter.
Miserable workers. No class. No service.
Who is training, supervising, and managing?