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Rosenthal Gaithersburg Mazda is an used car dealer in Gaithersburg, MD.

Rosenthal Gaithersburg Mazda Review Summary

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4.3
(251 Reviews)
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AGeekyGuy
AGeekyGuy -Google user
3 years ago
We traded in my wife’s 2019 CX-5 for a new 2022 CX-9 Carbon Edition. Our salesman Rahleak Restrepo was the best! I did my research and went to several other dealerships. I gave the payment my wife could afford and the numbers...Read More
Art J
Art J -Google user
5 years ago
We've bought several cars over 25+ years at Rosenthal Acura and the sister dealership Gaithersburg Mazda and have had excellent purchasing experiences each time. We had bought a new 2015 Mazda 3S, which we really enjoyed, but last summer decided to buy something a little...Read More
Alexander Grishin
Alexander Grishin -Google user
a year ago
I would like to express my deepest gratitude for the excellent service and easy purchase of our new and desired car. Manager Mariam will always be with you and answer all your questions, and after the purchase she will tell you how to use the...Read More
Marc Neilson
Marc Neilson -Google user
4 years ago
My goodness, this was the quickest and most pleasant car buying experience I've ever had. I was in and out of the dealer in about two hours including test drive. I worked with Todd in Sales and Amin the Sales Manager. Todd was super professional and...Read More
Marquise McGraw
Marquise McGraw -Google user
5 months ago
I was hugely impressed by Tate and the service team at Gaithersburg Mazda. These folks really embody what is meant by "customer service". After having trouble getting my car repaired at another Mazda dealership, I brought it here and had everything taken care of. All...Read More
Kayvan Deldadeh
Kayvan Deldadeh -Google user
2 months ago
Great people with great service. I chose here after scheduling an oil change at Ourisman Mazda at Rockville Pike. When the service department offered a two—to three-hour waiting time, I refused and drove here. The big scam part was that the oil change here cost...Read More
David Martella
David Martella -Google user
3 months ago
I drive past other Mazda dealers to get my CX9 serviced at Gaithersburg Mazda. Jenny is an amazing advocate for the customer. This dealership makes you feel like they are your friendly neighborhood mechanic you have known for years. They are...Read More
Cori Jelsema Merritt
Cori Jelsema Merritt -Google user
Edited 5 months ago
Gaithersburg Mazda has always been good to me. I bought my first Mazda from them in 2017 and loved my car so much I got the same one when a deer hit my car this year. Even though I didn't buy this Mazda from them,...Read More
Nurlan Valiyev
Nurlan Valiyev -Google user
a year ago
I recently had the pleasure of purchasing a vehicle from Mazda of Gaithersburg, and I can’t speak highly enough about the entire experience. From the moment I walked into the dealership, I was greeted with warmth and professionalism. The sales team was incredibly knowledgeable and patient,...Read More
Brandon Bishop
Brandon Bishop -Google user
8 months ago
We’ve consistently had a great experience with Rosenthal Mazda for the last 2 years after leaving our previous dealership that would regularly recommend half the car be replaced and charge way more. The service staff are friendly and personable, and Jenny was a rock star...Read More
Aquilah Nixon
Aquilah Nixon -Google user
7 months ago
My first time at Rosenthal Gaithersburg Mazda was in 2016 buying my very first car and I can truly say, 9 years later they are STILL the best Mazda dealership/service department in the DMV area! Even when I lived 1 hour away, I still drove...Read More
Kandy Jimenez
Kandy Jimenez -Google user
a year ago
Thank you Mariam for your service! I purchased my car and the process was so smooth everything was done tags, registration I’m so impressed with this dealership. Mariam worked with me and she definitely made me feel super comfortable not like other dealerships she definitely...Read More
octavia j
octavia j -Google user
a month ago
We had a wonderful experience with Amin and Nichol, they were extremely helpful and kind to us. We appreciate them and how easy they made the process
Monroe Jr
Monroe Jr -Google user
3 months ago
Best service center experience I’ve had in a long long time! The service manager Robert and the techs on site went the extra mile.. will be using them regularly moving forward!
richkurl
richkurl -Google user
11 months ago
5 star experience today. I saw the Soul Red CX-5 Turbo Premium on the website, CPO with just 6k miles. Called and was referred to Amin & Sri. They negotiated a fair total cash price in good faith over the phone. I set up a...Read More
Christopher Gomes
Christopher Gomes -Google user
Edited 10 months ago
After won MAZDA CX50 in 2023 we needed its Service Center for regular maintenance and found Rosenthal Gaithersburg Mazda after experiencing one before! The first impression was so good to meet Jenny Buchanan at the Service Center. I found Jenny a wonderful lady for any...Read More
Geoffry Berryman
Geoffry Berryman -Google user
3 years ago
Had an overall amazing car buying experience here. Wife and I added a Mazda to our fleet and could not have been happier with the staff here. Our salesman Joe was super helpful and kind. He had the car we wanted to see waiting...Read More
Daphne Allison
Daphne Allison -Google user
2 years ago
My car buying process was very easy from start to finish. Everything was explained thoroughly, and everyone I interacted with was kind, patient, and helpful. All my financing options were explained well and I was never pressured to make decisions quickly or when I wasn’t...Read More
Edward Martin
Edward Martin -Google user
4 years ago
10 out of 10, would recommend! Everyone there was extremely kind and willing to assist me with anything. Todd Patton is by far the best salesperson I have ever encountered. He was professional, yet personable at the same time, and went above...Read More
melvin marroquin
melvin marroquin -Google user
2 years ago
I have bought multiple cars at different dealerships, And I have to say I had the best experience in this one. I visited multiple times to see the car and Rahleak helped me every time. I found the same car at a different dealership, but...Read More
George Kaviladze
George Kaviladze -Google user
2 years ago
This experience was on another level honestly. I had an appointment for my 5k service on MX-5. Got there a few hours early and service.had everything ready to go with my paperwork pulled up. After dropping the car off I received a text …
Craig Stoltz
Craig Stoltz -Google user
4 years ago
We had a great experience buying from these folks. We had done research online and said we wanted to compare two models. When we arrived, they were both parked next to each other out front, freshly washed. The salesman started by explaining …
Dan Cunningham
Dan Cunningham -Google user
5 years ago
I just bought a CX-30 and the entire experience was fantastic. I started before the car was available (it's a new model) and dealt with Todd Patton. He was very helpful but not pushy. He tailored his contacts to my preferred (email) method …
MARY FISCHER
MARY FISCHER -Google user
a year ago
I have visited this dealership for service on 3 occasions and they are the most courteous, polite and knowledgeable people. The work is great and they always wash and vacuum my car for free. …
Dini McCullough Amozurrutia
Dini McCullough Amozurrutia -Google user
2 years ago
I had an excellent experience at this dealership recently (after having a very negative experience at Ourisman Mazda just down the pike). I arrived late on a Friday evening and purchased a new car the next day. The sales team -- Harpreet …
JC Vasquez
JC Vasquez -Google user
4 years ago
Very pleased with the service Harry, and his team provided. I brought my Mazdas in for recalls & firware update. They did any routine inspection, and recommended some work to be done. Besides …
Kelsey Biddix
Kelsey Biddix -Google user
a year ago
Rahleak and Amin were beyond exceptional from start to finish! I am officially a Mazda owner again! Thank you for the great customer service and support.
Giovana Peroni
Giovana Peroni -Google user
7 years ago
I walked into the dealership without expectations. Sri was beyond amazing - his patience, professionalism, knowledge and friendliness blew me away! It was not your typical pushy car sales experience. Sri listened to my needs and worked to …
William Hall
William Hall -Google user
3 years ago
Service center has been remodeled and it looks amazing. Free coffee, big TV's, ample sitting room, and free car wash at the end. The most impressive part was the video I received in my email afterwards from my mechanic taking me through …
AJ Scaltrito
AJ Scaltrito -Google user
6 years ago
Great experience from a first-time Mazda buyer. Sri was a great salesman, not pushy and took time to answer all of our questions. Our negotiations were fair. Impressively, Sri followed up with us multiple times after we got the car. He made …

Features

Service options

check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Car wash
check icon Oil change
check icon Repair services

Crowd

check icon LGBTQ+ friendly
check icon Transgender safespace

Planning

check icon Appointment required

Payments

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check icon Credit cards
check icon Debit cards

Other

check icon LGBTQ+ friendly