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Rooms To Go - Plano is a furniture store in Plano, TX.

Rooms To Go - Plano Review Summary

The summary was generated by AI, based on reviews.

This Rooms To Go location in Plano offers a wide selection of stylish furniture at affordable prices. Customers praise the friendly and knowledgeable staff, who help them find the perfect pieces for their homes. However, some reviewers mention that the store can be overwhelming due to the vast inventory.

Review Rating Chart

Yelp: 3.5/5

Google Reviews: 4.1/5

Facebook Reviews: 4.4/5

BBB: A+

Trustpilot: 3.8/5

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Reviews & Ratings

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4.4
(2078 Reviews)
5
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Neatogirl
Neatogirl -Google user
Edited 5 months ago
Great selection of dining room tables and chairs - found one that fits our needs perfectly. Michelle made our transaction super easy! Happy customer!
Deborah Blanquie
Deborah Blanquie -Google user
2 months ago
I went to Rooms to Go to purchase my new living room furniture and had a great experience. Michelle was patient and very knowledgeable of all the furniture and gave me her honest opinion when searching for tables to accompany my sofa set. Can’t wait...Read More
Megan Lee
Megan Lee -Google user
3 months ago
Alex was great! We went in with an idea of what we wanted, then shown options, were given time to browse on our own, and then smoothly walked through the purchase options. 10/10 experience.
G H
G H -Google user
2 months ago
Alex was awesome! Incredibly patient and helped us find all of our furniture in one spot at one time and we are very grateful for his help!!!
Tracey James
Tracey James -Google user
3 weeks ago
Michelle service is very very satisfactory. I love her honesty, opinion, patience, and knowledge and helping select my items was a GREAT!!! She made me feel welcomed from the moment I stepped foot in the door. I highly recommend asking for Michelle!!!!!
April Reed
April Reed -Google user
5 months ago
Michelle just made everything easy. She gave advice but wasn't pushy. Great experience!
C Larsen
C Larsen -Google user
2 weeks ago
Alex was super helpful during our recent shopping trip. He’s just the kind of salesman we all hope we’ll find, showing us items we asked to see without pressuring us in any way. We were happy to buy several items from him at Rooms...Read More
Kip Flanders
Kip Flanders -Google user
a week ago
A terrific experience! Working with Michelle Bryd at the Plano Central Expy location was awesome. She was super friendly and had great ideas regarding the Living Room Suite, including the best colors and styles to integrate into our new home. Michelle made it easy. Buying...Read More
Zoe Estelle
Zoe Estelle -Google user
a month ago
I had an amazing experience with Michelle B. The only salesperson I will ever work with for furniture. She is extremely caring thoughtful and thorough. Michelle helped my Husband and I pick out our perfect couch down to the very inch. If you go here...Read More
Markee Watson
Markee Watson -Google user
a month ago
I just moved from Virginia with my partner to Texas so I was on the look for new furniture. I decided to come to rooms to go because of their diverse options and prices. Michelle was very helpful in helping us to find a couch...Read More
Cat Joseph
Cat Joseph -Google user
a month ago
Michelle was awesome! She was very thorough and answered every question we had. She even went the extra mile and walked the store with us despite the store being busy and ensured we were making the right choice. Thank you, Michelle, for such excellent service!
Christyne Campbell
Christyne Campbell -Google user
a month ago
Michelle was super patient with me because I could not make up my mind. She was really helpful and helped me find the perfect couch. She was very very sweet and I really enjoyed working with her. She was very knowledgeable of the furniture and...Read More
Vickie Riley
Vickie Riley -Google user
3 months ago
Paul was very helpful and informative from the time we came in until we left. He helped us make a selection on a new living room set and detailed everything and gave us his recommendations. We were very pleased with his knowledge and...Read More
Meredith Murphy
Meredith Murphy -Google user
a month ago
Michelle at the Plano, TX location was so helpful during my visit today. I showed her exactly what I’d been looking at, she took me right to it and the purchase was flawless. She explained everything and I feel confident in my purchase!
Samantha Nwosu
Samantha Nwosu -Google user
a month ago
Came in after having trouble placing an order online. I worked with Alex, and he made my experience quick and easy. He was super fun and honest and didn’t make me feel like he was upselling us on everything.
Silvia Vega
Silvia Vega -Google user
a month ago
Good morning, going to Rooms to Go has always been a pleasant experience, the staff very attentive and friendly and offering many shopping options. It is my second purchase and everything is of very good quality and the shipping service is free, I definitely recommend...Read More
Jocey
Jocey -Google user
3 months ago
Luis at Rooms To Go was absolutely amazing! He provided a no-pressure shopping experience, which made the process so much more enjoyable. We were so impressed with his professionalism and customer service that we came back just to work with him. He made our purchase...Read More
Armani Lyons
Armani Lyons -Google user
a month ago
Michelle was so helpful in helping us find our new sofa. She took her time with showing us different options and gave us insightful suggestions. Customer service at its best!
lee
lee -Google user
3 months ago
Michelle was so exceptional. She took the time to answer all our questions. Amazing person, when your in the neighborhood and you need great furniture ask for Michelle. She will be more than happy to take of you.
Echarlay Armfield
Echarlay Armfield -Google user
3 months ago
If you go to the Plano location ONLY ask for Michelle, I have used her for years and she is the only person I go to. Each experience is pleasant, she’s very thorough, I never feel rushed and it doesn’t feel like the typical sales...Read More

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Assembly service

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments