My wife and a friend have been purchasing their shoes from here for a good while now. Well, today I experienced a blowout with my shoes and happened to be nearby. My wife wholeheartedly recommended the store and was excited to go with me on...
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My wife and a friend have been purchasing their shoes from here for a good while now. Well, today I experienced a blowout with my shoes and happened to be nearby. My wife wholeheartedly recommended the store and was excited to go with me on my first purchase. Walking in, I immediately noticed a wide selection of shoes and running apparel and was quickly welcomed by both employees.
I waited a short while as they were helping other customers but Trent (I believe that was the gentleman's name) was quick in introducing himself and assessed my current shoes. After a brief talk, he asked about any needs I might have, went over injuries and other concerns and then he and the other gentleman measured my feet and then went about with recommendations.
I tried on several shoes, walked in them, and they observed my gait, and quickly noticed an issue I wasn't aware of. They were patient, but most importantly, they were also excited. They know what they are talking about, and each recommendation made a big change until we settled on a pair that just felt right. Like, a perfectly fit glove, but for my feet. They also recommended some inserts for my high arch which immediately made a difference.
I am extremely satisfied with the professionalism and quality of their customer service. I highly recommend coming to RNK, not just for their quality shoes, but for an experience that will fit to your needs exactly.