If you’re looking for a store to shop at and be completely mocked for daring to expect basic customer service, Windsor at the Galleria is the place for you!
I purchased an outfit that didn’t work for my occasion, so I went back to return it....
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If you’re looking for a store to shop at and be completely mocked for daring to expect basic customer service, Windsor at the Galleria is the place for you!
I purchased an outfit that didn’t work for my occasion, so I went back to return it. Simple, right? Wrong. The employee on duty informed me she couldn’t process my refund because they don’t have cash. Excuse me—how does a clothing store not have cash on hand?
Fine. I left, annoyed but willing to give it another try. When I returned (a day past their absurdly strict 14-day refund policy), I was told I could no longer get my money back. Convenient, right? Apparently, they’ve perfected the art of deflection: no cash one day, then a conveniently missed deadline the next.
Do yourself a favor: avoid Windsor at all costs unless you enjoy being strung along by nonsensical policies and zero accountability. This store is a joke—but not the funny kind