3 years ago, when Rides by Ryan was just starting out, I bought a vehicle from him. Ryan assured me the car was safe and if not he would take it back. Due to crossed communications, this did not happen. When I recently posted on...
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3 years ago, when Rides by Ryan was just starting out, I bought a vehicle from him. Ryan assured me the car was safe and if not he would take it back. Due to crossed communications, this did not happen. When I recently posted on his Facebook page about my dissatisfaction, Ryan immediately contacted me via private message, addressed the issue, and offered me a check for the money I lost. Ryan is obviously very concerned about the level of customer service he offers, as this was a 3 year old issue. He sent out a check the day to cover the money I lost along with a heartfelt apology. If I were looking for a new car, I would go back to Rides by Ryan, as it is very clear that he cares deeply about not just his reputation, but also about his customers. When Ryan says he will do anything to get his customers into a safe affordable vehicle, he very clearly means it. He has changed my mind 100% about car dealers in general. If you are in the market, give him a try, as I can tell you without a doubt he will do right by you, whether it be past, present or future.