Read a lot of negative reviews and was skeptical. Since I live near by, I drove to his shop to visit. First impression, Tony runs a very busy and lean organization, I can understand why some people may have had trouble getting through on the...
Read More
Read a lot of negative reviews and was skeptical. Since I live near by, I drove to his shop to visit. First impression, Tony runs a very busy and lean organization, I can understand why some people may have had trouble getting through on the phone. I found Tony to by extremely knowledgeable, courteous, and non-stop-hard-working. We talked about what parts I needed, he checked warehouse availability and said he would be placing an order in about a week or so. I was in no hurry for the parts and in about a week or so, the parts were in and I picked them up. He does stock some parts but is not a warehouse of every part in the catalog, just to be clear. He seems to order parts for his customers when he has enough to minimize the shipping cost to his shop. That means cost savings to his customers. If you don't need your parts over-night and would like to save money on your project, RPS is the right place to get your parts. I would suggest to ask about availability before you order to avoid back order issues. If you need your parts in a hurry, ask before you place your order. I will be a return customer.