Awful experience with Rent the Runway and their customer service.
I tried their 10-item plan for $ 99.The quality of the delivery was low - crumpled package, wrinkled clothes (photos attached). They don't look like they were cleaned properly and obviously, I didn't wear any of...
Read MoreAwful experience with Rent the Runway and their customer service.
I tried their 10-item plan for $ 99.The quality of the delivery was low - crumpled package, wrinkled clothes (photos attached). They don't look like they were cleaned properly and obviously, I didn't wear any of them.
Another unpleasant experience was with their customer service chat - I tried to reach out to them via the website to clarify the details of my plan, and didn't get any clear responses to my questions - just the robot ones. They don't care if their clients are satisfied or not.
Plus be ready to pay extra fees for everything - if you need an outfit for a specific date, even if you are not on the cheapest plan, they charge extra. If you want a specific outfit and don't want to pay extra, there is a very little chance that it becomes available when you need it, so you end up paying extra to make sure it is. I wouldn't be surprised if some outfits are on website only to showcase and they actually don't have it.
They promise a free pick-up and actually it's a scam. If you schedule it nobody shows up. Make sure to drop off in UPS not to be charged extra.
Don't waste your time and money on RTR.
In-store shopping 
Restaurants
Hotels
Services
Stores
Lawyers
Health
Things To Do
Churches
Transportation
Walmart