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About

Reliable R.V., your one-stop-shop for all your RV needs in Susanville, CA. As a premier RV supply store, we offer a wide range of products and accessories to ensure your recreational vehicle is always in top condition. From camping gear to RV parts, our extensive inventory has got you covered. In addition to our comprehensive RV supply store, we also operate a fully-equipped RV repair shop on-site. Our team of experienced technicians is dedicated to providing prompt and reliable repair services to get you back on the road in no time. Whether you need routine maintenance or emergency repairs, we've got the expertise to handle it all. Conveniently located at 702-345 Johnstonville Rd, Susanville, CA 96130, Reliable R.V. is the go-to destination for all your RV needs. Visit us today and experience the difference for yourself!

Reliable R.V. Review Summary

The summary was generated by AI, based on reviews.

Pros

Reliable R.V. stands out for its exceptional customer service, with many reviewers praising the friendly and knowledgeable staff. The dealership's selection of RVs is also a major plus, with a wide range of models and brands to choose from. Additionally, the facility is well-maintained and clean, making for a pleasant shopping experience. Some reviewers have also noted that the prices are competitive and the financing options are flexible.

Cons

Some reviewers have reported issues with the sales process, citing high-pressure tactics and a lack of transparency. A few customers have also experienced problems with their RVs after purchase, including defects and maintenance issues. Furthermore, some have noted that the dealership's return and exchange policies can be restrictive.

Review Rating Chart

Google: 4.4/5

Yelp: 4.2/5

Facebook: 4.5/5

RV Trader: 4.6/5

DealerRater: 4.7/5

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Reviews & Ratings

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4.7
(76 Reviews)
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Jean Ley
Jean Ley -Google user
2 years ago
Shannon at Reliable RV, Susanville, Ca. is an angel. We called 5 minutes before closing. She waited for us to arrive after closing time. She then helped us find the parts we needed and the tools to put it back together, that...Read More
Tami winemiller christie
Tami winemiller christie -Google user
4 months ago
Love,love,love this mom and pop buisness!!! They are so extremely helpful.they take the time to explain how to fix stuff on my r.v. myself.i don't always have money to have them come out to the house, and they're understanding about that and not trying to...Read More
Todd O'Mealy
Todd O'Mealy -Google user
6 months ago
Man can't say enough about these people. Called day before a pass through. Set a time pulled in and had me gone in less than a hour. He could have really taken advantage of situation for the problem we had. But they didn't, showed me...Read More
Barbara B
Barbara B -Google user
7 months ago
We were traveling through Susanville and had an issue with one of our slides. He took time to help get it adjusted and back in. Unfortunately, it needed parts he didn't have and we couldn't wait on them, but he got us where we could...Read More
Matt Swenson
Matt Swenson -Google user
8 months ago
JD and Shannon are great. You get big city service in a small remote location. They've gone above and beyond expectations. Absolutely have recommended them to RVers passing through their area. They even offer mobile services which typically saves you time, and we all know...Read More
Lorene Guffey
Lorene Guffey -Google user
a year ago
JD and Shannon are the best! Even in the summer when they are super busy, they are always willing to help as much as they can. I have taken my Pleasure Way van there many times for a variety of service and parts,...Read More
Kathy Menasco
Kathy Menasco -Google user
a year ago
We woke up today to find our battery was low and command center screen said our slides, awning, and levelers were disabled. My husband stopped by Reliable and they came out and to look at our 5th wheel right away. It was our converter....Read More
Josh Hoover
Josh Hoover -Google user
a year ago
JD Is a great guy! I was camping near by and my RV toilet ball valve broke. He didn't have the part in stock but had a toilet in his junkyard that he let me take the part out of at no cost. He...Read More
Jeanne Short
Jeanne Short -Google user
3 years ago
We were having an issue with our low point water drain in our brand new camper. We are on the road from St Louis to Olympia, WA via Tucson on a ‘graduation’ tour. We couldn’t keep any water in our camper for two nights. The...Read More
Gina Johnson
Gina Johnson -Google user
2 years ago
Bought a 2002 Aljo 5th wheel to live in so that I can take care of my parents. The heater started sounding like a helicopter hovering. JD came out, took the heater back to shop with the hopes to get it back in...Read More

Features

Service options

check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Appointment required
check icon Quick visit

Payments

check icon Cash-only
check icon Checks
check icon Credit cards
check icon NFC mobile payments