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REI is a camping store in Marina Del Rey, CA.

REI Review Summary

The summary is generated by AI, based on reviews.

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3.7
(32 Reviews)
5
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1
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Aishik Ashraf
Aishik Ashraf -Google user
6 months ago
⚠️Validate your parking⚠️ Stopped by to look at some kayak paddles, but to my surprise, they only had two paddles in stock. TWO KAYAK PADDLES, in an REI CO-OP! They had little to no kayak or SUP accessories in stock. The employee who helped me was helpful...Read More
Kammie Swartz
Kammie Swartz -Google user
a year ago
**REI Marina Del Rey Review: A Little Slice of Outdoor Heaven** Let me tell you about REI in Marina Del Rey – it's like a mini-vacation with shopping bags! Situated right by the marina, this store is as picturesque as they come. You've got boats and...Read More
Brian Prado
Brian Prado -Google user
11 months ago
The closest rei to my house now that Santa Monica is closing :( A new store that has a nice layout, i’m still learning it but they have everything, the staff are very nice and very knowledgeable which helps me make my decisions. they have...Read More
Brian Prado
Brian Prado -Google user
11 months ago
The closest rei to my house now that Santa Monica is closing :( A new store that has a nice layout, i’m still learning it but they have everything, the staff are very nice and very knowledgeable which helps me make my decisions. they have...Read More
Beach1Carmen Real Estate
Beach1Carmen Real Estate -Google user
a year ago
Wonderful new store with anything and everything you can think of for the outdoors. It's also great that they have a full-service bike-shop as well, very convenient if you live nearby, and especially since the bike path runs right by it (smart due diligence...Read More
Sean Martin
Sean Martin -Google user
2 months ago
I recently ordered a new Thule cargo box from REI in Marina del Rey, and I have to say, the experience was nothing short of amazing. When I came to pick it up, the staff went above and beyond to help me get it onto...Read More
Cali Roots562
Cali Roots562 -Google user
8 months ago
I came in trying to exchange a lightly used and very overpriced camping pad that had a slow leak in it, the cashier was polite. One of the employees working on the floor was really fake and had terrible customer service, a lot of tattoos...Read More
eric lopez
eric lopez -Google user
8 months ago
Tall blonde with glasses at in the Bicycle department just rude and horrible customer service. I walked in to take my bicycle to get serviced and as I approached the counter she says “uhh not now”. I guess it was inconvenient for her to have...Read More
Igor Fil
Igor Fil -Google user
7 months ago
What are the chances that REI customers are also dog people? I was very disappointed to see a “no pets” sign. In this day and age dogs are allowed even in grocery stores and restaurants. I wanted to support my local store but ended up...Read More
Teakre Vest
Teakre Vest -Google user
a month ago
The bike shop at this REI location is the best I’ve ever been to. And that includes both REI locations and traditional bike shops. The staff are so incredibly helpful, and always willing to accommodate special request and my schedule. I have now had three...Read More
Dyanne D
Dyanne D -Google user
a month ago
I had a disappointing experience at the store due to the behavior of one of the male employees. When I asked a question, he was unhelpful and showed a passive-aggressive attitude, making me feel like my question was an inconvenience. This reflects poorly on the...Read More
Elias Oska
Elias Oska -Google user
2 months ago
I recently had a deeply disappointing experience at your store on 12/14/24 at 11:45 AM. I was there to have my skis waxed. While waiting, I encountered an employee named Nicholas who displayed extremely unprofessional behavior. Nicholas repeatedly interrupted me, ignored my questions, and invaded my...Read More
Marianna Caldwell
Marianna Caldwell -Google user
3 months ago
Shout out to the ski tech team, especially Thomas, Mike and Maria. They handled a frustrating experience with my new Salomon skis with grace and I really appreciated the ownership they took when the ball was dropped, even though it wasn’t their fault but Salomon’s....Read More
Chris Graham
Chris Graham -Google user
3 months ago
Needed new bike shorts and liners. Ride by this store on the way to work each weekday. Thought I’d pop in and get some new bike shorts on the way home. Useless stop. No help from the staff. Let me walk in, linger around the...Read More
William Bumiller
William Bumiller -Google user
5 months ago
This new location is not up to the standards the other locations have. I've had two bad experiences now: one where I was left waiting for 30 minutes while the REI employees just milled about and this last time I bought a very expensive pair...Read More
therawfoodgod
therawfoodgod -Google user
a month ago
Cant even get a 2 person sleeping bag here. You have to order it on rei online, it will take a week to get to you and cost 300 bucks, … More
Milad Adloo
Milad Adloo -Google user
8 months ago
I went this past Sunday to return many items and Kelly was very helpful and patient through returning at least a dozen items. She worked diligently and had a good attitude the entire time. Kelly is the best employee I have interacted with … More
M Z
M Z -Google user
7 months ago
Parking is tough. Employees are harder to find than at other REI stores, and they seem less knowledgeable. Selling to re/supply was tough, as they didn’t seem to know how to do it. … More
Evan S
Evan S -Google user
7 months ago
Out of stock of many items across the store when we stopped by for the first time. Maybe because this is still a new location in a popular area? Overall, the store doesn’t quite feel like an REI, maybe because of the single floor layout....Read More
Artem Davidchenko
Artem Davidchenko -Google user
10 months ago
I got an excellent experience with a service provided to me and my bike issue! The guy (do not remember his name... perhaps Thomas, who is the manager of REI store in Marina Del Rey) is brilliant! He was so gentle to me and he fixed...Read More
Ian Janssen Eager
Ian Janssen Eager -Google user
5 months ago
Been here a couple times and always received great help from the employees. Today I had a complicated online order return and Victoria and Sabrina did an incredible job helping me through it all. Thank you!
Chris Graham
Chris Graham -Google user
3 months ago
Needed new bike shorts and liners. Ride by this store on the way to work each weekday. Thought I’d pop in and get some new bike shorts on the way home. Useless stop. No help from the staff. Let me walk in, linger around the...Read More
William Bumiller
William Bumiller -Google user
5 months ago
This new location is not up to the standards the other locations have. I've had two bad experiences now: one where I was left waiting for 30 minutes while the REI employees just milled about and this last time I bought a very expensive pair...Read More
therawfoodgod
therawfoodgod -Google user
a month ago
Cant even get a 2 person sleeping bag here. You have to order it on rei online, it will take a week to get to you and cost 300 bucks, when theres ones that are just as good for 50 bucks on amazon that get delivered...Read More
Milad Adloo
Milad Adloo -Google user
8 months ago
I went this past Sunday to return many items and Kelly was very helpful and patient through returning at least a dozen items. She worked diligently and had a good attitude the entire time. Kelly is the best employee I have interacted with at this...Read More
M Z
M Z -Google user
7 months ago
Parking is tough. Employees are harder to find than at other REI stores, and they seem less knowledgeable. Selling to re/supply was tough, as they didn’t seem to know how to do it. Also, not a huge fan of the layout, seems counterintuitive. Happy to have...Read More
Evan S
Evan S -Google user
7 months ago
Out of stock of many items across the store when we stopped by for the first time. Maybe because this is still a new location in a popular area? Overall, the store doesn’t quite feel like an REI, maybe because of the single floor layout....Read More
Artem Davidchenko
Artem Davidchenko -Google user
10 months ago
I got an excellent experience with a service provided to me and my bike issue! The guy (do not remember his name... perhaps Thomas, who is the manager of REI store in Marina Del Rey) is brilliant! He was so gentle to me and he fixed...Read More

Features

Service options

check icon Curbside pickup
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments