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REI is a camping store in Cranston, RI.

REI Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.6
(368 Reviews)
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1
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Meg
Meg -Google user
5 years ago
Amazing outdoor gear and always a helpful staff to assist.
Dave Lotito
Dave Lotito -Google user
a month ago
Abby from the bike department was outstanding! went in to see if she could loosen my valve stem screw and she ended up teaching me all about changing a road bike tire & she even teaches classes on it. highly recommend Abby & the entire...Read More
valentina mandes
valentina mandes -Google user
a month ago
REI has a great selection of sneakers. Especially if youre looking for brands most stores dont supply. The customer service is great with helping me with find what I need. They are always friendly and welcoming.
Dorothy Radnor
Dorothy Radnor -Google user
a month ago
They know what they're talking about. They're very helpful courteous. Never, ever had any problems. And the return policy is great.
Cullen
Cullen -Google user
8 months ago
This was my first time at a REI, Sydney and Paul were amazing! Paul was very helpful with information on climbing shoes. Sydney was wicked funny and gave an enjoyable / fun cashing out experience! Will definitely be shopping with REI again in the future!!
Evan DeCamp
Evan DeCamp -Google user
a month ago
Very helpful and positive staff. Always leave this place happy.
Aisie Maire
Aisie Maire -Google user
4 months ago
Very friendly staff and lots of discounts whenever we go! The cashiers hook you up if you have a membership
Cole Mayo
Cole Mayo -Google user
a year ago
Called ahead to make sure they had the product, spoke to Sydney who made sure product was there. The gentleman over at the sunglasses (his name escapes me currently.), text me over to the product and went back and grabbed one for me because the...Read More
Marshall Sims
Marshall Sims -Google user
2 years ago
Somewhat smaller REI, but it still has an impressive selection of products in a convenient location. Staff were very welcoming and Allie went above and beyond to help me find the right size and color of jacket I wanted. Would definitely visit again.
Corbin Blanchard
Corbin Blanchard -Google user
Edited 3 months ago
Abby was incredibly helpful with helping my friend and I pick out climbing shoes! From sizing to comfort to skill level, she made us feel like we were in very good hands. I came in knowing very little about how to choose a...Read More
Zach Sanford
Zach Sanford -Google user
4 years ago
Staff is super friendly and helpful. They help fit both myself and my girlfriend for new hiking boots. Also bought two backpacks as well as some other equipment for backpacking and I couldn't be happier with the quality. They have my business for any of...Read More
Bruce Provencher
Bruce Provencher -Google user
4 years ago
This was an outstanding visit. I was looking for some bear proof storage bags and trekking poles. A young man, Chris M. stepped up to help this guy who didn't know much on the subject. He was patient and helpful, taking the time to fully...Read More
Khurram Hassan
Khurram Hassan -Google user
6 years ago
Great location and organization of space. Great selection of items and they always have great sales. Staff are so friendly and helpful. They usually remember me too. I'm new to this part of the country and several staff members have helped...Read More
Bryan
Bryan -Google user
7 years ago
Great selection of outdoor apparel in gear. I really like the vibe of this store. The location is fantastic right in Garden City. It is close to major roads. The staff is very helpful and friendly. They always have something in my size. Happy to...Read More
Shane Bunton
Shane Bunton -Google user
3 years ago
I came in to get fitted for a pack. Kelly assisted me and was extremely helpful! Amazing customer service. Every employee I spoke with went above and beyond to help. I cannot say enough about the great people employed here!
Coco W
Coco W -Google user
a year ago
Always super nice employees that go out of their way to help. Thomas was so sweet at the till he had a lot of good advice. Love the store it’s super clean and well laid out.
Andrew Kerr
Andrew Kerr -Google user
4 years ago
Had a very pleasant and welcoming experience using their online store to order an item to the store for Pick-up. It was very simple and easy to order and all you had to do is walk in the store and go to the Counter and...Read More
George Dys
George Dys -Google user
Edited 3 years ago
I ❤️ REI. Just about my favorite place to buy sports equipment. Great sales and my favorite is the garage sale. Got a lot of great stuff at the "members only garage sale". It's worth becoming a member just for that. Can't...Read More
Nicolette Bernardi
Nicolette Bernardi -Google user
4 years ago
I love REÍ. I became a member almost four years ago and it’s my go to place for all my camping and hiking needs. They have a very informative staff that will help make sure you’re getting the best product for your budget and needs....Read More
John Nacci
John Nacci -Google user
4 years ago
Sales associate Rachel was not only helpful extremely polite,knowledgeable, patient and went above and beyond the call of duty in order for me to get the specific roof rack I needed for the car which everywhere else has been sold out. She was able to...Read More
Joanne Videto
Joanne Videto -Google user
4 years ago
Best place to equip yourself for hiking, climbing, camping, biking and more. Top of the line inventory. Very knowledgeable and helpful staff to direct you to what you need. Susie took a lot of time helping us find exactly what we wanted. Nice rewards program...Read More
Amy Ward
Amy Ward -Google user
6 years ago
Best experience ever in an REI ... just starting out again hiking after 20 years ... there were so many staff in the store that engaged with me and asked me if I needed help. The woman in shoes was amazing and the guy in...Read More
Marlando McFarlane
Marlando McFarlane -Google user
2 years ago
Purchased a new mountain bike here. Dave in the repair shop was extremely helpful in guiding me through my purchase! He was very knowledgeable and answered all of my questions. He assembled my bike upon delivery and walked me through all of the features.
Emily Driscoll
Emily Driscoll -Google user
5 years ago
I have bought shoes ten billion times, and this was the best, most attentive experience I have ever had. Haley showed us how to measure our feet, made recommendations based on our preferences, and overall did a great job. I usually dread …
Devon Inge
Devon Inge -Google user
4 years ago
A good sized REI in the Chapel View Shopping mall. The staff are always very friendly and happy to help out. I usually just come here to drop off my snowboard to be tuned and waxed and can get in and out pretty quickly. It's...Read More
Meredith LaBelle
Meredith LaBelle -Google user
3 years ago
This team was so helpful and patient. Thanks Carrie for helping me find the perfect hiking boot! Can’t wait to come back for another visit. Honestly a great place to kill a few hours they really have everything here!!
Edward Simpson
Edward Simpson -Google user
Edited 2 years ago
I absolutely love REI. I'm an avid hiker and they have everything I've ever needed for my hiking trips whether one day or multiple days. They have great gear for kayaking, biking and skiing/ski boarding. It tends to be on the...Read More
Leo Nid
Leo Nid -Google user
9 years ago
What's not to love about REI? It's a member owned co-op, with access to the public, great merchandise, rebates to members, happy employees, great service, and one of the best return policies in the industry. The online store is almost as nice as being at...Read More
Scott Hunt
Scott Hunt -Google user
8 years ago
Had such a good experience at this location that I had to write a review. Every single person on the floor that I talked to was incredibly personable and helped me find exactly what I needed. All very knowledgeable, not pushy at all, and …
Scott D
Scott D -Google user
6 years ago
They carry quality equipment here so expect to pay accordingly. We just hit it up for the garage sale and got some great deals. Nice store, not the biggest REI but still good for supplies and equipment.

Features

Service options

check icon Curbside pickup
check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments