During the first night of the Santa Rosa fires, I evacuated my sister from her house 1/2 block from a mandatory evacuation zone. My sister is 100% dependent on her motorized wheelchair, and her assistants rely on a ceiling track hoist system in her...
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During the first night of the Santa Rosa fires, I evacuated my sister from her house 1/2 block from a mandatory evacuation zone. My sister is 100% dependent on her motorized wheelchair, and her assistants rely on a ceiling track hoist system in her house to navigate from bed to chair to toilet and shower. During the first couple of nights of evacuation, we needed to rely on person power to do the transfers, which was very difficult. A friend did research for a Hoyer lift and found Redwood Empire Medical Supply. They offered to "rent" one to us at no charge. We ended up keeping it for 7 nights. I thought something was wrong with the first one, but really it was operator error--hopefully due to my stressed and sleep-deprived brain! Both times I went in (to pick up the first lift and then the replacement lift), I arrived right before they were due to close. Their patience, efficiency and compassion are exemplary. The generosity of not charging fire victims is amazing. They are the epitome of good community members and we are so grateful!