Sorry for the long review but there are so many things I want to say about this place, but the number one thing is, if you need a used vehicle please go to Redwood! I was coming to the end of a lease and wanted...
Read MoreSorry for the long review but there are so many things I want to say about this place, but the number one thing is, if you need a used vehicle please go to Redwood! I was coming to the end of a lease and wanted to buy a used car and get rid of a monthly payment. I had been to a few dealers in Indy because the prices were low, but the low prices were because they vehicles were sketchy. I saw the low prices at redwood and decided to head to Anderson expecting the same sketchy stuff cars. My first time walking in I had my kids with me, and as soon as we walked in someone came over and asked if my kids wanted to sit down and color while I looked at some cars. I knew right away this place was different. The car I came to see hadn’t been through service yet, but Austin took me to the garage and let me check it out while it was on the lift. He said he would call me once service was through, and even said sometimes during their inspection they decide it needs to much work and they just take parts off of it and that they wouldn’t sell it. A couple days later Austin called and said it looked good and they only had to do a few things to get it ready. I came in and took it for a test drive, and liked the car, but wanted my wife to check it out before purchasing. That night I checked all of the reviews about redwood, just to make sure this wasn’t all to good to be true. Honestly at the time I only saw a handful of negative reviews. Several were that cars were sold before the person could buy, which while inconvenient for the potential buyer I had to agree with redwood, that if they have a buyer purchasing right then they shouldn’t wait for someone who may or may not purchase. Then there was a review about someone and their 4 friends all buy and haven’t terrible experiences. Why would 5 people that all know each other go to the same “horrible” place? Then I looked at their other reviews they have left, every single one was a 1 star review for places through the U.S. so this seems like a fake. The last negative review I read is actually what made me decide to purchase here. It was a review about someone’s paperwork being messed up and causing delays. What I loved about it was Andrea’s response. She owned the mistake and apologized. People make mistakes but the fact that they went out of their way to acknowledge it made me feel like I wanted to do business with them. I purchased the car and have no regrets. Everyone there has been great and followed through with what they have said. I would buy from them again without hesitation. Thank you to everyone at Redwood.
Identifies as women-owned 
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