*** Owner Said "We don't even do installations"
That's correct owner, your location in Ontario (3919 E Guasti Rd D, Ontario, CA 91761) doesn't do installations, but your location in Long Beach (1557 Cota Ave, Long Beach, CA 90813) does, which is where I had to...
Read More*** Owner Said "We don't even do installations"
That's correct owner, your location in Ontario (3919 E Guasti Rd D, Ontario, CA 91761) doesn't do installations, but your location in Long Beach (1557 Cota Ave, Long Beach, CA 90813) does, which is where I had to take my truck to. I purchased the engine from the Ontario location, which the rep there wasn't the most helpful, Immediately I took it to your Long Beach location.
***
I took in my truck to replace my engine a few months ago, I heard about them via Craigslist and was messaging a rep about questions, when I was ready I called the number that was the Google search, ‘Redline JDM’ the one in Ontario. Spoke to someone and they said yes bring it in. So I go to Ontario and they said they can't install it I would have to go to the long beach location ‘LA JDM’….. ugh, ok so I drive to the long beach location to drop it off on a Saturday took about an hour.
So I get the truck back and it seemed ok at first, maybe two weeks after I took the truck to the beach, right when I got home I hear noises from the engine. I see that the radiator I leaking from the house connection in the neck. Ok np I'll just get a newer clamp. Then I notice a motor mount bolt is missing. OK, not super critical to me I'll just get one from ACE hardware. Then I notice the intake boot is not properly fitting into the throttle body, probably because they used a different manifold. They did mention that, but still…. So I just unbolted the air filter housing and moved it closer to the throttle body. Then I noticed the transmission oil levels was low, there was no line seen, probably was the reason why I heard some clanking noises, good think I noticed it right away to prevent further damage. The new radiator they said I needed to be replaced had a transmission line that was too thick for the clamp to squeeze so I just put one of those screw clamps. Even though I don't drive my truck that much I'm sure it put allot of wear and tear on my transmission just because the trans oil was so low.
So after this it seemed to run ok, but there was still vibration, I thought it was just because of the transmission but I was getting random misfire codes for 5 cylinders which was odd to me. I checked the plugs and coils which were good, so I decided to replace the injectors. And when I got to them, I see that one injector was a completely different injector, the connector was soldered to fit the connector type. I knew they did this for sure because just a few months back I inspected the injectors myself…. So once I properly fixed the injector and the connector type, it ran allot better, almost no vibrations and more power to the pedal. This was such sloppy work. I would've over looked everything else wrong but doing this just irritated me.
I wouldn't recommend they install engines. The engine seems ok for now, but the service communication is not great, I followed up many times just to get one update on completion ETA on a Wednesday when they said it should be done and they make it seemed like I was nagging and that I needed it right away. I told them to take their time and do it right but apparently not, even with the 3 extra days….
Small business 
Restaurants
Hotels
Services
Stores
Lawyers
Health
Things To Do
Churches
Transportation
Walmart