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Purple is a mattre store in Novi, MI.

Purple Review Summary

The summary is generated by AI, based on reviews.

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4.9
(71 Reviews)
5
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2
1
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Cindyy
Cindyy -Google user
a year ago
Today, me, and my siblings went into purple, and we absolutely loved it! Jaylen was very helpful and very nice. He explained it to us in detail of how the beds were. He also Let us test the beds out. He’s very good at advertisement...Read More
Jordan Delancey
Jordan Delancey -Google user
a year ago
Carter gave us the best customer service I have ever seen in any store let alone a mattress store. The mattress were extremely high quality as well
Eric Weston
Eric Weston -Google user
5 months ago
I bought my first Purple mattress today and had to give a compliment to the girl who helped me, Jay (not sure if that's how she spells it). She was friendly, very knowledgable, and had plenty of patience dealing with my millions of questions. She...Read More
Lauren Blake
Lauren Blake -Google user
10 months ago
My partner and I went to four mattress stores before we ended up here - and we ultimately made our purchase thanks to Carter. He was kind, funny, informative, and answered all of our questions. He asked questions to figure out what we needed and...Read More
Lauren Ashley
Lauren Ashley -Google user
a year ago
My experience at this location was extraordinary. I was greeted by Jorge and Carter immediately upon arrival and they took every step to ensure my visit was a good one! Both of them were very knowledgeable and helpful. They were sure to go over information...Read More
M S
M S -Google user
9 months ago
I recently purchased a mattress from this store (purple restoreplus) and I have to say it was a great shopping experience. The sales associates were very helpful and Carter was extremely personable and even brought the 200+ lb mattress out to my car for me....Read More
Miki I
Miki I -Google user
a year ago
I had a fantastic experience shopping at Purple. From the moment I walked in, the staff was incredibly informative and friendly. They took the time to understand my sleep preferences and guided me through their impressive selection of mattresses. What stood out to me the most...Read More
Tim Balogh
Tim Balogh -Google user
10 months ago
Jordan was an incredible associate to work with. She made the shopping experience easy, transparent, and helped us make the right decisions based on our needs. Highly recommend. We’ll return to her for any future purchases.
Ashley Wright
Ashley Wright -Google user
a year ago
Carter was a fun, energetic, and knowledgeable staff member on our visit to the store. He was incredibly patient with my talkative counterpart and was very thorough. I have always wanted to get a purple mattress, but was skeptical with spending money when I couldn’t...Read More
Taylor Miller
Taylor Miller -Google user
a year ago
I just visited the Purple mattress store and the customer service was phenomenal!! Carter helped us and explained everything very well. He was so polite and was very knowledgeable. We tried out the mattresses and loved them! I highly recommend coming out. And they do...Read More
Megan Jones
Megan Jones -Google user
a year ago
My husband and I purchased our first Purple Mattress today plus two king size pillows…WE CAN’T WAIT TILL THEY ARRIVE! Such a comfortable mattress. Not to mention all the employees are so great and informative every time we have visited, …
Vickee Vy
Vickee Vy -Google user
a year ago
Carter was the best sleep genius ever! He answered all my questions with deep knowledge of each and every Purple product, was very personable and helped me to find my perfect mattress. He truly listened to my needs and was very thoughtful, …
Erica Lane
Erica Lane -Google user
a year ago
Jalen was super helpful and very thorough with explaining our options both for mattresses and for bed frames! He took the time to answer our variety of off-the-wall questions and was incredibly professional yet also very personable! Can’t wait to try out our mattress!
Paul's Place
Paul's Place -Google user
a year ago
We had a great experience and Hailey and Carter were super helpful. We bought two harmony pillows and pillowcases and have had the best night sleep ever since. It’s nice to see two younger people that know what they’re talking about and are very personable....Read More
Zachary Lerman (Star Strider)
Zachary Lerman (Star Strider) -Google user
6 months ago
Emily was great, she showed me all of the pillows for sale and helped me pick out the one that was most comfortable!
Makayla Bryant
Makayla Bryant -Google user
a year ago
The showroom was amazing and they had the newest version of their pillows, mattresses, sheets, etc. The sleep expert, Hailey, was extremely helpful in showing us around and catering to our needs. Not to mention it smelled AMAZING in there. …
Jay Curry
Jay Curry -Google user
a year ago
I stopped into purple mattress to look for a new mattress, since my old one is killing my back, and Jordan gave me a lovely demonstration of the grids used in purple mattresses and how they support you sleeping on your side, and back. She...Read More
bnbs-kxiong bnbs-kxiong
bnbs-kxiong bnbs-kxiong -Google user
a year ago
My partner and I have been looking at new/alternative mattress options since the ones we've tried haven't been in our favor. We stopped into the location out of curiosity but was met with amazing customer service. Jalen walked us through …
Saija Mayfield
Saija Mayfield -Google user
a year ago
I had the most wonderful time when I went. I walked in and was greeted by Jorge who was so so kind. He showed us around and let us try out the mattresses. He answered all of our questions. We laughed and joked around and...Read More
Mike
Mike -Google user
a year ago
This shop is truly futuristic, blending cutting-edge technology with a sophisticated, luxurious customer experience. I own one of their premium mattresses and pillows, which have significantly improved my back problems. The store itself is …

Features

Service options

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Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Payments

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